Data Center Engineer

Digital Waffle

Berlin

Vor Ort

EUR 50.000 - 70.000

Vollzeit

14 Tage+
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Zusammenfassung

A global technology solutions provider in Berlin is seeking a Data Centre Engineer/Workplace Technologies Support Engineer. The role includes delivering IT support services, managing infrastructure projects, and coordinating with vendors. Ideal candidates possess a background in Workplace Technology services and strong troubleshooting skills. Join a dynamic team that emphasizes diversity and collaboration.

Qualifikationen

  • Previous experience in a corporate IT or financial services environment.
  • Strong understanding of Workplace Technology services.
  • Ability to work independently and collaboratively.

Aufgaben

  • Deliver high-quality IT support services including IMAC.
  • Manage mid-sized IT infrastructure projects.
  • Monitor and resolve tickets using ITSM platforms.

Kenntnisse

Workplace Technology services (IMAC/D, cabling, decommissions)
Structured cabling and fault diagnosis
Microsoft Office Suite
Multitasking and organisational skills
Mentoring and onboarding skills

Ausbildung

COMPTIA Server+ / Network+ (desirable)
CDCTP, CDCMP or other data centre certifications (desirable)

Jobbeschreibung

Direct message the job poster from Digital Waffle

A global technology solutions provider with over 30 years of industry experience is seeking a Data Centre Engineer/Workplace Technologies Support (WTS) Engineer to join their Berlin-based team. This company specialises in delivering comprehensive connectivity and infrastructure services, from structured cabling to fully managed IT solutions, supporting clients across multiple sectors.

With a strong focus on people, diversity, and inclusion, the organisation prides itself on fostering a collaborative, challenging, and rewarding work environment. This role offers an exciting opportunity to be part of a dynamic and expanding international team.

Role Overview

As a Workplace Technologies Support Engineer, you will be on the frontline of delivering high-quality IT support services, including IMAC (Install, Move, Add, Change), decommissions, and incident management. The role involves a mix of hands-on technical tasks, project support, and coordination with internal teams and external vendors.

Working Hours: 09:00 – 17:00 (Monday to Friday)

On-site presence required

Shift work or on-call support may be required (to be agreed upon as needed)

Key Responsibilities

  • Manage and deliver mid-sized IT infrastructure projects
  • Escort and coordinate with third-party vendors
  • Build, rack, and connect network/server hardware in data centre environments
  • Monitor and resolve tickets using ITSM platforms (e.g., ServiceNow)
  • Perform break-fix tasks on network hardware (e.g., HDD, SSD, power supplies, memory, NICs)
  • Conduct testing, fault finding, and troubleshooting of copper and fibre cabling
  • Execute all types of patching (data, voice, copper, fibre)
  • Configure static IP addresses and ILO on servers
  • Maintain cable management systems and update documentation
  • Provide weekly status reports and maintain inventory of cables and optics
  • Manage shipments, RMAs, and maintain cleanliness and order in storage areas

Ideal Experience & Skills

  • Previous experience in a corporate IT or financial services environment
  • Strong understanding of Workplace Technology services (IMAC/D, cabling, decommissions)
  • Skilled in structured cabling and fault diagnosis using test equipment
  • Proficient in Microsoft Office Suite
  • Ability to work independently and collaboratively in a high-pressure setting
  • Strong multitasking, prioritisation, and organisational skills
  • Familiarity with asset management and IT ticketing systems
  • Experience with change management and IT service delivery processes
  • Ability to mentor and onboard junior team members

Desirable (but not required):

  • COMPTIA Server+ / Network+
  • CDCTP, CDCMP or other data centre certifications

If you have a hands-on technical background and thrive in a fast-paced, structured environment, this role could be a great fit. Join a global team and help deliver mission-critical infrastructure support to some of the world's most demanding environments.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology and Engineering
  • Industries
    IT System Training and Support, IT Services and IT Consulting, and IT System Operations and Maintenance

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