Data Center Manager (mfd)

MSD; München; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading pharmaceutical company in Munich is seeking a Data Center Services Product Relationship Manager. In this full-time hybrid role, you will manage relationships between Data Center Services and IT Infrastructure teams while ensuring alignment on critical facilities. Ideal candidates will have a relevant bachelor’s degree, strong interpersonal skills, and experience in data center management. Excellent English and German communication skills are highly desirable.

Qualifikationen

• 5 years experience in data center and colocation solution delivery.
• Strong understanding of ITIL processes and compliance.
• Good command of English and German languages.

Aufgaben

• Manage relations and alignment between Data Center Services and IT Infrastructure teams.
• Perform site assessments for strategy and planning.
• Develop and track strategic action plans for portfolio sites.

Kenntnisse

Data center solution delivery

Interpersonal communication

Team collaboration

Project management

Business negotiation

Cyber-security principles

Cabling systems knowledge

Ausbildung

Bachelor's degree in relevant field

Data Center Certifications (CDCDP, DCDC)

Technical certifications in EMC, Cisco, VMware

PMP and ITIL Certifications

Jobbeschreibung

Overview

Reporting to the Feature Owner of IT Hosting Operation Model and Experience (ITHOME) a Data Center Services Product the DCS Relationship Manager (m / f / d) is responsible for building and maintaining relations and driving alignment between Data Center Services Facilities and IT Infrastructure teams supporting Data Centers and Local Computer Rooms at sites assigned to the Data Center Manager (m / f / d).

The Data Center Manager (m / f / d) will be focused on developing a comprehensive view of his / her portfolios critical facilities related capabilities capacities and compliance status and aligning maintenance operations project delivery and portfolio planning activities. This person will closely collaborate with global and local Facilities teams Divisional IT teams and Global Compute Storage and Network teams across the three IT Hubs located in Prague, Czech Republic, Austin TX and Singapore.

This is a full-time permanent and hybrid role.

Responsibilities

• Fundamental understanding of resilient data center power cooling and fire suppression systems and best practices; this includes a working knowledge of UPS Generators breaker panels rack PDUs CRACs and wet / dry sprinkler and gas suppression
• Integrate with site and global teams to act as single point of contact for any activity which has a Local Computer Room resource demand component
• Drive the implementation and management of a governance and operations and related reporting capabilities
• Perform site assessments to ensure accurate and updated information is readily available for strategy and planning development
• Develop and track strategic action plans addressing hosting at each portfolio site that aligns with strategic business objectives
• Work closely with various engineering and projects delivery teams to ensure smooth running of programs
• Develop processes and tools which enable visibility alignment and coordination of planned activities and available maintenance windows
• Present site health and compliance status at executive stakeholder meetings
• Manage processes to onboard and offboard sites to the program as our company portfolio changes over time
• Collaborate with Facilities and Data Center Engineering teams to develop various proposals related to Local Computer Rooms
• Maintain effective relationships with vendors and suppliers ensuring effective high-quality delivery and appropriate cost management
• Be a backup Relationship Manager for sites assigned as Secondary responsibilities

Education Minimum Requirement

• Bachelors degree in computer science information technology management information systems engineering or related discipline
• Data Center Certifications such as CDCDP DCDC or equivalent is desirable
• Industry technical certifications in EMC Cisco or VMware are desirable
• PMP and ITIL Certifications or equivalent are desirable

Skills & Experience

• 5 years data center and colocation solution delivery supporting 24 / 7 / 365 mission critical services
• Strong interpersonal communication and presentation skills
• Strong team member
• Prior experience with and understanding of large enterprise critical facility data center design
• Understanding of structured cabling systems network and connectivity standards and hardware installation
• Ability to adapt to changing technology environments
• Understanding of ITIL processes compliance and quality programs audits and physical security
• Ability to manage large scale projects and develop and improve processes
• Ability to develop relationships with people in diverse global geographies. This includes company employees external partners and vendors
• Experience leading cross functional teams
• Ability to resolve problems in high stress high visibility situations
• Strong business understanding and negotiation skills with the ability to make rapid disciplined decisions from both a business and technology perspective
• Good understanding of cyber-security principles
• Very good English skills and good German skills (strongly desirable)

Required Skills

Accountability Audit Management Business Process Improvements Cost Management Customer Experience Management Data Center Management Data Modeling Fire Suppression Systems Global Team Collaboration Governance Management Information Systems Strategy Management Process Physical Security Plan of Action and Milestones (POA&M) Portfolio Management Project Portfolio Management (PPM) Quality Assurance (QA) Site Assessment Stakeholder Relationship Management Strategic Planning Structured Cabling

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Other

Search Firm Representatives Please Read Carefully

Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 25%

Flexible Work Arrangements: Hybrid

Shift: Not Indicated

Valid Driving License: No

Hazardous Material(s): N / A

Job Posting End Date: 11/30/2025

Requirements: 1 vacancy