Data Center Engineering Operations Technician (m/f/d), DC Engineering and Facility Operations, DCEO

Amazon Web Services (AWS); Frankfurt; Vor Ort; EUR 55.000 - 90.000; Vollzeit

Zusammenfassung

The Data Center Engineering Operations Technician (EOT) at Amazon Web Services (AWS) is responsible for delivering best-practice electrical and mechanical infrastructure support within a data center environment.

The role requires a highly driven, self-managed individual who proactively resolves complex technical problems and performs hands-on work on diesel generators, UPS, switchgear, PDUs, AHUs, fire detection systems and building automation systems.

Aufgaben

• Set and maintain high safety standards and promote safety culture.
• Drive continuous improvement of infrastructure through standardized procedures and metrics.
• Enable 100% up-time for all customer infrastructure.
• Collaborate with internal and external stakeholders to deliver operational excellence.
• Plan and execute preventive maintenance of site-critical facility infrastructure per AWS procedures.
• Monitor and supervise facilities via BMS, PMS, and walkthroughs.
• Participate in build-out and retrofit of data center infrastructure.
• Ensure capability to respond to customer-impacting events on electrical/mechanical systems.
• Review incident reports, document trends, and provide updates to management.
• Draft and maintain SOPs, emergency procedures, maintenance programs, and DCEO documents.

Jobbeschreibung

Description

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

A day in the life

The Successful Candidate Will Be Accountable For

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build‑out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

About The Team

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and