Data Center Engineering Operations Technician (m/f/d), DC Engineering and Facility Operations, DCEO

Amazon Inc.; Frankfurt; On-site; EUR 52,000 - 76,000; Full time

Job summary

Amazon in Frankfurt seeks a Data Center Engineering Operations Technician (EOT) to maintain electrical and mechanical infrastructure, including UPS, MV systems, generators, cooling, and building automation. You will work hands-on, report to the EOT Manager, and contribute to 100% uptime and safety standards across the data center.

Ideal candidates have a high school diploma, knowledge of electrical theory, and experience with data center engineering and HVAC systems.

Qualifications

• High school diploma or equivalent.
• Knowledge of electrical competencies and theory.
• Experience in data center engineering.
• Knowledge of mechanical systems (HVAC, controls).

Responsibilities

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure.
• Driving continuous improvement through standardization of procedures and policies while meeting metrics.
• Ensuring 100% up-time on all customer supporting infrastructure.
• Collaborating with internal and external stakeholders to deliver operational excellence for AWS customers.
• Planning and executing preventive maintenance of site-critical facility infrastructure according to AWS procedures.
• Monitoring and supervising facility systems via BMS, PMS, and walkthroughs.
• Participating in build-out and retrofitDelivery of data center infrastructure.
• Reacting appropriately to potential customer-impacting events on electrical or mechanical components.
• Reviewing incident reports, documenting trends, and providing updates to management.
• Drafting and maintaining method statements, SOPs, emergency responses, and technical documentation for DCEO.

Skills

Electrical theory

Data center engineering

Mechanical systems

Education

High school or equivalent diploma

Job description

Data Center Engineering Operations Technician (m/f/d), DC Engineering and Facility Operations, DCEO

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a 'hands on' capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS's, PDU's, AHU's, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.

A day in the life

The successful candidate will be accountable for:

• Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
• Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
• Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
• Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
• Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
• In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
• Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
• Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
• Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
• Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements:

• Work on a 24x7 schedule (where applicable)
• Work at heights and from ladders.
• Perform physical tasks during the shift
• Work in a noisy environment with ear protection

About the team

About AWS

Diverse Experiences

Why AWS?

Inclusive Team Culture

Mentorship & Career Growth

Work/Life Balance

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can’t achieve in the cloud. This job opportunity is available both for the full time and part time employment.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• High school or equivalent diploma
• Knowledge of key electrical competencies and theory
• Experience in data center engineering
• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn’t listed, please contact your Recruiting Partner.

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