Customs Team Lead

Maersk; Weil am Rhein; On-site; EUR 70,000 - 100,000; Full time

Job summary

Maersk Customs Services is seeking a Customs Team Lead to oversee a team of customs professionals and ensure timely, compliant clearance for clients.

Lead workload, drive process improvements, train staff, and monitor KPIs while upholding Maersk policies and collaborating with clients and stakeholders. Fluent English and German are essential for success.

Qualifications

• 2+ years in a leadership or supervisory role in customs or logistics.
• Strong knowledge of customs regulations and trade compliance.
• Fluent in English and German.

Responsibilities

• Lead a team of customs professionals, providing guidance and support to ensure successful customs clearance outcomes for clients.
• Oversee the customs clearance process, ensuring compliance with all relevant laws and regulations.
• Manage the team’s workload, allocating tasks and resources effectively to meet client needs and deadlines.
• Develop and implement process improvements to increase efficiency and productivity while maintaining a high level of quality and compliance.
• Provide training and coaching to team members to enhance their knowledge and skills in customs clearance and compliance.
• Monitor and report on KPIs to measure team performance and identify areas for improvement.

Skills

Team leadership

Communication

Analytical skills

Problem solving

MS Office

German language

English language

Education

Relevant field in logistics/supply chain

Tools

Customs software

Job description

Think Global, Work Local with Maersk Customs Services! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is transforming the logistics industry - and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services offers global reach and local expertise to help customers navigate customs processes and seamlessly coordinate their supply chains, ensuring the timely movement of goods. Are you ready to be a part of this? We are seeking a highly motivated and experienced Customs Team Lead to join our team at Maersk Customs Services. As a Customs Team Lead, you will be responsible for leading a team of customs professionals and overseeing the customs clearance process for our clients.

Your role: Lead a team of customs professionals, providing guidance and support to ensure successful customs clearance outcomes for clients. Oversee the customs clearance process, ensuring compliance with all relevant laws and regulations, including (but not limited to) customs regulations, trade compliance, and safety and security regulations. Manage the team’s workload, allocating tasks and resources effectively to meet client needs and deadlines. Collaborate with clients and stakeholders to ensure timely and accurate customs clearance, addressing any issues or concerns that may arise. Develop and implement process improvements to increase efficiency and productivity while maintaining a high level of quality and compliance. Provide training and coaching to team members to enhance their knowledge and skills in customs clearance and compliance. Monitor and report on key performance indicators (KPIs) to measure team performance and identify areas for improvement. Ensure that all team members are aware of and adhere to Maersk Customs policies and procedures, as well as relevant industry standards and regulations. Foster a positive and inclusive team culture, promoting collaboration, respect, and open communication.

Who are we looking for?

• A qualification in a relevant field such as logistics, customs, or supply chain management is an asset.
• Established experience in a customs-related role, with a minimum of 2 years in a leadership or supervisory position.
• Strong knowledge of customs regulations, trade compliance, and safety and security regulations.
• Proven track record of leading high-performing teams and achieving successful customs clearance outcomes.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
• Ability to work in a fast-paced environment, managing multiple tasks and deadlines.
• Strong attention to detail and a focus on quality and compliance.
• Proficiency in Microsoft Office and customs clearance software.
• Fluency in English and German

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use your website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.