Customs Management & Broker Management Expert (f/m/d)

Siemens Healthineers; Erlangen; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Siemens Healthineers AG is seeking a Customs Management & Broker Management Expert to design a future-oriented broker framework for the EMEA region and lead its rollout in a cross-functional, international setting.

You’ll define policies and KPIs for external brokers, ensure adherence, and act as the central contact for stakeholders while driving continuous improvement across global customs processes. English fluency required; travel ~10% within EMEA.

Qualifications

• University degree in business administration, logistics, supply chain management, law, or related field.
• Extensive experience in customs management or with customs brokers; knowledge of international customs processes.
• Experience designing and implementing programs, policies, or governance structures in an international environment.
• Strong project management skills; track record in complex, cross-functional projects.
• Strategic thinking with execution mindset; able to bridge conceptual work and operational implementation.
• Excellent communication skills; able to engage diverse stakeholders.
• Structured, analytical, solution-oriented approach.
• Fluent in English; German language skills are a plus.
• Willingness to travel within the EMEA region (~10%).

Responsibilities

• Design and develop a future-oriented, standardized broker management framework for the EMEA region and drive its implementation in an international, cross-functional environment.
• Define policies, governance structures, and KPIs for collaboration with external customs brokers and ensure their adherence.
• Lead and support the rollout of a globally scalable broker program, ensuring transparency, quality, and efficiency across all customs processes.
• Act as the central point of contact for internal stakeholders, providing guidance on strategic and operational customs matters.
• Work in a project-based setup within international teams and drive continuous improvement and organizational development.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication

Analytical thinking

English fluency

German language helpful

Education

University degree in business administration, logistics, supply chain management, law, or related field

Job description

Customs Management & Broker Management Expert (f/m/d)

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Choose the best place for your work

Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours.

Even more flexibility?

Mobile working from abroad is possible for up to 30 days a year under certain conditions and in selected countries.

This position can be filled either full-time or part-time (approx. 30 hours/week).

Job Description

• You design and develop a future-oriented, standardized broker management framework for the EMEA region and drive its implementation in an international, cross-functional environment.
• You define policies, governance structures, and KPIs for collaboration with external customs brokers and ensure their consistent adherence.
• You lead and support the rollout of a globally scalable broker program, ensuring transparency, quality, and efficiency across all customs processes.
• You act as the central point of contact for internal stakeholders, providing clear guidance on both strategic and operational matters related to customs management.
• You work in a project-based setup within international teams and drive continuous improvement as well as organizational development.

To find out more about the specific business, have a look at https://www.healthcare.siemens.de/products-services

Work experience

• You hold a university degree, ideally in business administration, logistics, supply chain management, law, or a related field.
• You bring extensive experience in customs management or in working with customs brokers, as well as solid knowledge of international customs processes.
• You have experience in designing and implementing programs, policies, or governance structures in an international environment.
• You have strong project management skills and a track record of working successfully in complex, cross-functional projects.
• You combine strategic thinking with a strong execution mindset and confidently navigate between conceptual work and operational implementation.
• You demonstrate excellent communication skills and the ability to engage and manage diverse stakeholders on an equal footing.
• You work in a structured, analytical, and solution-oriented manner and maintain an overview even in complex environments.
• You thrive in international, diverse teams and value cultural diversity as an asset.
• You are fluent in English; German language skills are a plus.
• You are willing to undertake occasional, well-planned travel within the EMEA region (approx. 10%).

Depending on your experience, qualifications, and professional background, opportunities for job enrichment beyond the general pay scale may be available.

Benefits

Our benefits support your wellbeing, growth, and balance through every stage of life. Explore Siemens Healthineers benefits by country.

Who we are

Siemens Healthineers is a leading global medical technology company. 74,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

How we work

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

Check our Careers Site at https://www.siemens-healthineers.com/de/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.