Customer Technical Director & Customer Office Manager (m/f/d)

Valeo Service; Braunschweig; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Pension scheme

JobRad

Canteen

Free employee parking

Employee events

Family-friendly support

Zusammenfassung

Valeo is seeking a seasoned Customer Technical Director & Customer Office Manager (m/f/d) for Braunschweig. You will act as the primary technical interface with OEM customers, drive RFI/RFQ processes, pre-developments and PoCs, and contribute to market strategy and roadmaps.

You will organize demos, manage projects, and lead the Braunschweig Customer Office with a focus on safety and compliance. You will bring 15+ years in R&D, proven customer-facing leadership, and experience in automotive

Qualifikationen

• 15+ years of experience in R&D development activities, preferably in automotive or mobility tech.
• Proven track record in customer-facing technical roles (CTD or Technical Account Management).
• Experience managing customer relationships at OEM level is highly valued.

Aufgaben

• Serve as the primary technical contact for customers, manage RFIs/RFQs, pre-developments and PoCs.
• Input market and strategy insights; contribute to component and technology roadmaps.
• Plan and execute customer demos, Tech Days and technical workshops.
• Bridge Product Lines and customer needs, set timelines, and escalate active projects.
• Oversee Braunschweig site operations for Customer Office, ensure safety and compliance.

Kenntnisse

Customer-facing

R&D leadership

ADAS/Driving Automation

OEM relationship mgmt

Team leadership

Jobbeschreibung

## Customer Technical Director & Customer Office Manager (m/f/d)申请locations: Braunschweigtime type: Full timeposted on: 今天发布job requisition id: REQ2026078390Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.**Would you like to shape the future of intelligent mobility together with us? Become part of our VALEO team and revolutionize the experience of autonomous and connected driving.**We are looking for YOU as **Customer Technical Director & Customer Office Manager (m/f/d)**for our location in**Braunschweig****.****These challenges await you:*** **Customer Interface & Business Development:** Act as first point of contact for the customer on all technical matters, build strong customer intimacy and manage RFI/RFQ processes, pre-developments, and Proofs of Concept (PoCs).* **Market & Strategy Input:** Conduct competitor analysis and contribute to component and technology strategy based on market trends and product roadmaps.* **Events & Demos:** Plan, organize, and execute customer demos, Tech Days, and technical workshops at the Braunschweig site.* **Project Execution & Interface:** Act as the bridge between Product Lines and the customer on technical requirements and timelines, serving as an escalation point for active projects.* **Site Management (Braunschweig):** Hold overall responsibility for the Braunschweig Customer Office, ensuring a fully operational, representative facility and alignment with the mother site.* **Compliance & Business Continuity:** Ensure site safety and strict compliance with TISAX and IATF standards, as well as Business Continuity (BCP) alongside IT, Cyber Security, and Facility Management.* **Resource & Team Leadership:** Manage staffing and workforce planning with HR, assign resources to Product Lines, drive team training, and foster a healthy team culture.* **Budgeting, Reporting & Alignment:** Lead MTP2 site budget planning and monitoring, report to the Driving Automation R&D network, and align technical strategies with Sales and Product Line leads.**You inspire us with that:*** 15+ years of experience in R&D development activities, preferably in the automotive or mobility technology sector* Proven track record in customer-facing technical roles (CTD, Technical Account Management, R&D leadership)* Experience in the ADAS / Driving Automation domain strongly preferred* Demonstrated experience in managing customer relationships at OEM level (VW Group knowledge is an advantage)* Experience in site or team leadership with budget responsibility**Why Valeo:****At VALEO, we firmly believe that great technologies are born out of passion.*** ** Compensation package.** Performance-related salary components and company pension scheme (allowance).* ** Career development.** Scope to develop your own ideas as well as professional and personal development opportunities worldwide.* ** Benefits.** Allowances for sports, health, pension scheme, canteen, JobRad, free employee parking spaces, regular employee events and social support for a family-friendly environment.* ** Flexibility.** Working models that harmonize your professional and private life.* **Work environment.** Flat hierarchies and modern working methods provide you with an innovative working environment.* ** The future.** We work together on the mobility trends of tomorrow.**Good to know:*** Your contact person: Melanie Heckel / [e-mail]* We value equal opportunities and welcome applications from people with diverse backgrounds as well as from people with disabilities.* For data protection reasons, please submit your application documents exclusively online via the job portal on our website**Follow us on** **LinkedIn** **and** **Kununu****!****Job:**R&D Management**Organization:**PG R&D**Schedule:**Full time**Employee Status:**Regular**Job Type:**Permanent contract**Job Posting Date:**2026-07-28*Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com*