Customer Support Specialist Relocation to Spain, Greece or Portugal

Cross Border Talents; Schwerin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading international recruitment agency is seeking German-speaking candidates to provide world-class customer care. The role involves handling customer inquiries and delivering effective solutions while living in vibrant cities such as Spain, Portugal, or Greece. Candidates will receive full relocation support, training, and a competitive salary with opportunities for growth.

Leistungen

Relocation package

Competitive salary + performance-based bonuses

Private health insurance

Paid vacation days + public holidays

Growth opportunities

Qualifikationen

• No prior experience needed; full paid training is provided.
• Motivated to relocate and start an international career abroad.
• Ability to stay calm and positive when solving customer issues.

Aufgaben

• Handle customer inquiries via phone, email and live chat.
• Provide clear and effective solutions to technical or service-related issues.
• Support customers with account setup, billing, and product use.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication skills

Active listening skills

Basic computer skills

Jobbeschreibung

About the Role

Work abroad with full relocation support! We are hiring German‑speaking candidates to deliver world‑class customer care. You will receive training, housing support, and career development while enjoying life in Spain, Portugal, or Greece.

In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. You will be trained to deliver excellent service and become part of a friendly, multicultural team.

Responsibilities

• Handle customer inquiries via phone, email and live chat in a professional and timely manner
• Provide clear and effective solutions to technical or service‑related issues
• Support customers with account setup, billing, orders or product use
• Document and update customer records in the system
• Collaborate with colleagues and supervisors to continuously improve processes
• Ensure high customer satisfaction through patience, empathy and problem‑solving skills

Requirements

• Native or near‑native German (C1‑C2) and good level of English (B1 or higher)
• Strong communication and active listening skills
• Ability to stay calm and positive when solving customer issues
• Basic computer skills (MS Office, email, chat platforms)
• No prior experience needed; full paid training is provided
• Motivated to relocate and start an international career abroad

What We Offer

• Relocation package:
  • Flight ticket to Spain, Greece or Portugal
  • Airport pickup upon arrival
  • Company‑paid hotel accommodation during the first weeks
  • Assistance in finding long‑term housing
• Salary & Benefits:
  • Competitive monthly salary + performance‑based bonuses
  • Paid initial training and continuous coaching
  • Private health insurance (in some locations)
• Work‑Life Balance:
  • Full‑time, 40 hours per week, with rotating shifts
  • Paid vacation days + public holidays
• Growth Opportunities:
  • Internal promotions to Team Leader, Quality Analyst, Trainer or other departments
  • Experience in an international corporate environment
• Lifestyle Perks:
  • Work in vibrant cities like Lisbon, Athens, Barcelona or Thessaloniki
  • Enjoy a sunny climate, cultural diversity and affordable lifestyle