Customer Support Specialist Relocation to Spain, Greece or Portugal

Cross Border Talents; Gelsenkirchen; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking German-speaking Customer Support Specialists to join leading companies in Spain, Greece, and Portugal. Responsibilities include handling inquiries via phone, email, and chat, while providing effective solutions. The role offers a competitive salary, relocation package including flight ticket, hotel accommodation, and comprehensive training. Candidates without prior experience are welcome, and full-time positions come with many lifestyle perks in vibrant cities.

Leistungen

Relocation package

Competitive salary

Private health insurance

Paid vacation days

Work in vibrant cities

Qualifikationen

• Ability to stay calm and positive when solving customer issues.
• No prior experience needed; full paid training is provided.
• Motivated to relocate and start an international career abroad.

Aufgaben

• Handle customer inquiries via phone, email, and live chat.
• Provide clear and effective solutions to service-related issues.
• Support customers with account setup, billing, or product use.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication skills

Active listening skills

Basic computer skills

Tools

MS Office

Email platforms

Chat platforms

Jobbeschreibung

About the Role

Are you looking for a fresh start abroad? Do you want to build an international career while living in the sunny Mediterranean?

We are hiring German-speaking Customer Support Specialists to join leading multinational companies in Spain, Greece, and Portugal.

Responsibilities

• Handle customer inquiries via phone, email, and live chat in a professional and timely manner
• Provide clear and effective solutions to technical or service-related issues
• Support customers with account setup, billing, orders, or product use
• Document and update customer records in the system
• Collaborate with colleagues and supervisors to continuously improve processes
• Ensure high customer satisfaction through patience, empathy, and problem-solving skills

Requirements

• Native or near-native German (C1-C2) and good level of English (B1 or higher)
• Strong communication and active listening skills
• Ability to stay calm and positive when solving customer issues
• Basic computer skills (MS Office, email, chat platforms)
• No prior experience needed; full paid training is provided
• Motivated to relocate and start an international career abroad

What We Offer

• Relocation package:
• Flight ticket to Spain, Greece, or Portugal
• Airport pickup upon arrival
• Company-paid hotel accommodation during the first weeks
• Assistance in finding long-term housing
• Salary & Benefits:
• Competitive monthly salary + performance-based bonuses
• Paid initial training and continuous coaching
• Private health insurance (in some locations)
• Work-Life Balance:
• Full-time, 40 hours per week, with rotating shifts
• Paid vacation days + public holidays
• Growth Opportunities:
• Internal promotions to Team Leader, Quality Analyst, Trainer, or other departments
• Experience in an international corporate environment
• Lifestyle Perks:
• Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki
• Enjoy a sunny climate, cultural diversity, and affordable lifestyle