Customer Support Representative (German & English) with Relocation Package

Cross Border Talents; Hamburg; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading customer support provider is seeking a Bilingual Customer Support Representative. This fully remote position requires fluency in German (C1/C2) and confidence in English (B2 or higher). You will support customers through various channels, ensuring satisfaction and providing solutions. Benefits include competitive salary, relocation support, and a multicultural work environment.

Leistungen

Competitive Salary

Up to EUR 300 support for relocation

Three weeks of paid hotel accommodation

Career growth opportunities

Multicultural work environment

Qualifikationen

• German proficiency at C1/C2 level (spoken and written).
• English proficiency at B2 level or higher.
• Previous customer support experience is a plus.

Aufgaben

• Support customers via phone, email, and chat in German.
• Provide outstanding service and resolve inquiries efficiently.
• Collaborate with internal teams to ensure customer satisfaction.

Kenntnisse

Fluent in German (C1/C2)

Confident in English (B2 or higher)

Strong communication skills

Problem-solving skills

Team-player attitude

Proactive mindset

Jobbeschreibung

Are you fluent in German (C1/C2) and confident in English (B2 or higher)? Would you love to grow your career while living in one of Europe’s most beautiful and sunny countries?

We're looking for a dedicated Bilingual Customer Support Representative to join our international team working fully remotely from anywhere in Greece. This is more than just a job it's your chance to experience the Greek lifestyle: incredible beaches, rich history, delicious cuisine, and vibrant city life.

What We Offer:

• Competitive Salary
• Up to EUR 300 support for candidates coming from abroad
• Three weeks of paid hotel accommodation upon arrival
• A multicultural, friendly work environment with career growth opportunities
• On-site position in modern offices and premium location

Your Responsibilities:

• Support customers via phone, email, and chat in German
• Provide outstanding service and resolve inquiries efficiently
• Collaborate with internal teams to ensure customer satisfaction
• Maintain professionalism, empathy, and positivity in every interaction

Requirements:

• German proficiency at C1/C2 level (spoken and written)
• English proficiency at B2 level or higher
• Previous customer support experience is a plus
• Strong communication and problem-solving skills
• Team‑player attitude and a proactive mindset
• Must be based in Greece or willing to relocate

Interested? Click apply or contact us at [e-mail] or by WhatsApp [phone])