Customer Support Representative (Dutch + English)

Essence Coaching Group; Frankfurt; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading customer support firm in Germany seeks a Customer Support Representative proficient in Dutch and English. The role involves assisting customers with bookings and inquiries, ensuring quality service. Ideal candidates possess strong problem-solving skills and flexibility for shift work. This position offers a competitive salary of €2,000 gross per month and relocation support.

Leistungen

Relocation assistance

Competitive salary

Qualifikationen

• Fluency in Dutch and English is essential.
• Customer-oriented mindset with strong communication skills.
• Ability to work flexible hours in a rotational shift.

Aufgaben

• Provide support to Dutch-speaking customers via various channels.
• Assist with bookings and handle general inquiries.
• Troubleshoot customer issues effectively.

Kenntnisse

Dutch – C1

English – B2

Customer service skills

Problem-solving skills

Attention to detail

Jobbeschreibung

Customer Support Representative - Dutch + English

Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem‑solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On‑Site in Bulgaria. This is your chance to be part of a dynamic, multilingual environment supporting business travelers.

What You’ll Do

• Provide top‑tier support to Dutch‑speaking customers via phone, chat or email.
• Assist with bookings, itinerary changes and general service inquiries.
• Troubleshoot issues and ensure every customer feels supported and valued.

What You Bring

• Dutch – C1 | English – B2.
• Customer‑first mindset and excellent communication skills.
• Strong problem‑solving ability and attention to detail.
• Flexibility to work rotational shifts: Monday–Friday, 09:00–19:00.

Why You’ll Love It

• Salary: 2000 Euro Gross per month.
• Relocation assistance is available.