Customer Success Account Manager - German Speaker

FH Collective Academy; Dortmund; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading global customer experience organization is seeking a candidate for a Customer Success and Sales position in Germany. The role involves reaching out to prospects, conducting product demonstrations, and managing customer relationships. Ideal candidates should have a minimum of one year of outbound sales experience, excellent communication skills in German and English, and an understanding of cloud-based solutions. This full-time position promises a vibrant multicultural workplace and various benefits.

Leistungen

Uncapped quarterly performance bonus

Private medical, dental, and wellness support

Paid time off and continuous training

Relocation package for candidates moving from abroad

3 weeks of free hotel accommodation

Qualifikationen

• 1 year of outbound sales experience including prospecting and negotiation.
• Ability to identify customer needs and drive outcomes via multiple channels.

Aufgaben

• Reach out to prospects and propose tailored product solutions.
• Manage a dynamic pipeline and report accurate forecasts.
• Build long-term relationships with key stakeholders.

Kenntnisse

Excellent communication skills in German and English

Outbound sales experience

Understanding of cloud-based solutions

Analytical mindset

Confidence in presenting to executives

Jobbeschreibung

Join a leading global customer experience organization and boost your career in sales & customer success!

A major international CX company is expanding its German-speaking Customer Success & Sales team in Athens.

If you enjoy strategic communication driving revenue and building meaningful business relationships this role is a perfect fit.

Compensation & Benefits

1760 gross / month 14 salaries

Uncapped quarterly performance bonus based on results

MondayFriday schedule no weekend work

Private medical dental and wellness support

Performance-based advancement and internal career mobility

Paid time off structured onboarding and continuous training

Multicultural inclusive workplace with strong development focus

Access to hundreds of free professional courses

• Relocation Package (for candidates moving from abroad)

3 weeks of free hotel accommodation near the office

Up to 300 relocation support (paid with first salary)

Legal / administrative support for hiring documents (candidate must provide required papers)

What Youll Do

Reach out to prospects to understand their needs and propose tailored product solutions

Research customer history (Sales Navigator ZoomInfo) to uncover upsell & cross-sell opportunities

Conduct product demonstrations and prepare customer-specific value use cases

Manage a dynamic pipeline and report accurate forecasts

Collaborate with internal teams to resolve issues and improve product adoption

Build long-term relationships with key stakeholders including C-level decision-makers

What You Bring

Excellent communication skills in German and English

1 year of outbound sales experience (prospecting qualification negotiation closing)

Understanding of cloud-based solutions and subscription models

Ability to identify customer needs and drive outcomes across phone email and social channels

Strong analytical mindset and ability to work with customer and market data

Confidence in presenting to high-level executives

In this position youll combine customer success strategic sales and relationship management.

You will manage your book of business identify growth opportunities and generate revenue through upselling and cross-selling.

This role is ideal for commercially driven professionals eager to develop in a global environment.

Key Skills

Anti Money Laundering,Accounts Handling,Account Development,Account Management,Customer Support,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1