Customer Solutions Engineer (AI-driven Energy Management) - all genders

etalytics; Darmstadt; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading AI-driven energy management company in Darmstadt is seeking a Customer Solutions Engineer to create tailored solutions and impactful visualizations for their etaONE platform. You will work with diverse customers, support training, and maintain engaging content, all within a collaborative environment that prioritizes sustainability and efficiency. Fluency in English is required, and German is a plus, along with a passion for technology and data-driven solutions.

Leistungen

30 days of vacation

Hybrid working options

Tax-free benefits card

Subsidized gym membership

Job bike option

Qualifikationen

• Experience in SaaS or energy management environments is preferred.
• Ability to understand diverse customer needs and provide effective solutions.
• Strong team spirit and independence in work.

Aufgaben

• Build dashboards and demo content for customers.
• Configure tailored solutions effectively for customers.
• Develop training content for onboarding and training programs.
• Create visualizations that highlight etaONE's value.
• Maintain and expand the content library on etaONE.

Kenntnisse

Experience with digital platforms

Creativity in data visualization

Analytical skills

Communication skills

Fluency in English

Knowledge of energy management processes

Jobbeschreibung

Customer Solutions Engineer (AI-driven Energy Management) - all genders

Are you passionate about sustainability, technology, and creating real impact? At etalytics, we develop intelligent AI-based energy management software that helps industrial and commercial companies monitor, analyze, and optimize their energy consumption.

Our flagship platform, etaONE, leverages artificial intelligence and real-time data to deliver actionable insights and automated recommendations. By doing so, we help organizations cut costs, boost efficiency, and achieve their sustainability goals.

We’re a fast-growing scaleup: data-driven, forward-thinking, and mission-focused. If you want to bring AI-driven energy solutions to life for real customers, let’s talk.

Responsibilities

• Sales & Demo Environments: Build compelling dashboards, automations, and demo content that address real customer challenges and showcase etaONE’s strengths.
• Customer Projects: Configure tailored solutions for customers who prefer not to implement themselves, ensuring their requirements are met effectively.
• Training Content: Develop sample scenarios, modules, and learning content within etaONE to support onboarding and training programs.
• Marketing Support: Create engaging visualizations and dashboards that highlight etaONE’s value across web, social media, and presentations.
• Day-to-Day Operations: Continuously maintain, refine, and expand the content library on etaONE to ensure high quality and relevance.

Requirements

• Experience working with digital platforms and tools, ideally in a SaaS or energy management environment
• Creativity and a strong sense for appealing and modern data visualization
• Analytical skills with the ability to understand diverse customer needs and translate them into effective solutions
• Ideally first touchpoints with energy management processes (e.g. ISO 50.001)
• Independent, structured, and solution-oriented working style
• Strong communication skills and team spirit
• Fluency in English (spoken and written) is required; German is a plus

Benefits

• Purpose-driven work: Support industrial companies in becoming more efficient and sustainable
• Flexibility: Hybrid working with home office options and flexible working hours
• Team spirit: A supportive, collaborative environment with plenty of room for exchange and cooperation
• Community: Regular team events and shared activities
• Work-life balance: 30 days of vacation plus a flexible, agile work culture
• Well-being: Tax-free benefits card, subsidized local gym membership and the option of a job bike

Ready to design the future of AI-driven energy management with us?

Send us your CV (PDF) including your earliest possible start date. We look forward to hearing from you!