Customer Service Representative German-speaking Greece (Athens or Remote WAHA)

Cross Border Talents; Nordrhein-Westfalen; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A customer service recruitment agency is seeking a German-speaking Customer Service Representative to join their team in Greece. The role involves supporting customers across Europe via phone, email, or chat, ensuring positive experiences. Candidates should have German proficiency, interpersonal skills, and a strong willingness to relocate. The company offers a permanent contract, training, private health insurance, and a comprehensive relocation package.

Leistungen

Private health insurance

Performance-based incentives

Relocation package

Paid onboarding

Qualifikationen

• Native or fluent in German (C1 level) and at least B2 in English.
• Excellent interpersonal, listening, and communication skills.
• Empathy, patience, and problem-solving abilities.
• Comfortable with technology, including CRM tools.

Aufgaben

• Support customers across Europe via phone, email, or chat.
• Provide accurate information and resolve customer concerns.
• Ensure positive interactions with customers.

Kenntnisse

Native or C1 German

B2 English

Excellent interpersonal skills

Problem-solving abilities

Comfortable with technology

Tools

CRM tools

Chat systems

Jobbeschreibung

Location: Athens or Work-from-Home within Greece
Start date: ASAP

About the Role

Ready to take your German skills international? Join our global customer service team in Greece and enjoy working in one of Europe’s most vibrant countries.
As a German-speaking Customer Service Representative, you’ll support customers across Europe through phone, email, or chat — providing accurate information, resolving concerns, and ensuring every interaction leaves a positive impression.

You’ll receive full paid training, continuous coaching, and access to modern tools that will help you succeed. You’ll be part of a diverse community where teamwork, growth, and cultural exchange are part of daily life.

Your Profile

• Native or C1 German and at least B2 English
• Excellent interpersonal, listening, and communication skills
• Empathy, patience, and problem-solving abilities
• Comfortable with technology (CRM tools, chat systems)
• Customer service or contact center experience is welcome but not mandatory
• Eager to relocate and start a stable, long-term career in Greece

What We Offer

• Full-time permanent contract and paid onboarding
• Friendly, multicultural environment with professional development
• Private health insurance and performance-based incentives
• Relocation package:
  • Flight ticket within the EU
  • Two weeks of hotel accommodation
  • Airport pickup upon arrival
  • Real estate agency fee covered