Customer Service Representative German-speaking | Greece (Athens or Remote WAHA)

Cross Border Talents; Leipzig; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading customer service provider is seeking a German-speaking Customer Service Representative. This role is based in Greece and involves supporting customers across Europe. Ideal candidates will have excellent German and English skills, with a focus on problem solving and empathy. The position includes a full-time contract, professional development opportunities, and a comprehensive relocation package for EU applicants.

Leistungen

Private health insurance

Performance-based incentives

Relocation package including flight and accommodation

Qualifikationen

• Native or C1 German and at least B2 English required.
• Excellent interpersonal and communication skills are essential.
• Problem-solving abilities and empathy are valuable.

Aufgaben

• Support customers through phone, email, and chat.
• Provide accurate information and resolve concerns.
• Ensure positive customer interactions.

Kenntnisse

Native or C1 German

At least B2 English

Excellent interpersonal skills

Problem-solving abilities

Customer service experience

Jobbeschreibung

Location: Athens or Work-from-Home within Greece
Start date: ASAP

About the Role

Ready to take your German skills international? Join our global customer service team in Greece and enjoy working in one of Europe’s most vibrant countries.
As a German-speaking Customer Service Representative, you’ll support customers across Europe through phone, email, or chat — providing accurate information, resolving concerns, and ensuring every interaction leaves a positive impression.

You’ll receive full paid training, continuous coaching, and access to modern tools that will help you succeed. You’ll be part of a diverse community where teamwork, growth, and cultural exchange are part of daily life.

Your Profile

• Native or C1 German and at least B2 English
• Excellent interpersonal, listening, and communication skills
• Empathy, patience, and problem-solving abilities
• Comfortable with technology (CRM tools, chat systems)
• Customer service or contact center experience is welcome but not mandatory
• Eager to relocate and start a stable, long-term career in Greece

What We Offer

• Full-time permanent contract and paid onboarding
• Friendly, multicultural environment with professional development
• Private health insurance and performance-based incentives
• Relocation package:
  • Flight ticket within the EU
  • Two weeks of hotel accommodationAirport pickup upon arrival
  • Real estate agency fee covered