Customer Service - German speaking - 100% remote in Greece

Halvia Talent; München; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A dynamic customer service firm is seeking a Customer Service Agent to provide exceptional support remotely. Responsibilities include chatting with customers and resolving queries through various channels. Candidates must be fluent in English and possess excellent problem-solving skills. The role offers comprehensive relocation support to Greece, competitive salary, and professional development opportunities.

Leistungen

Competitive salary + 2 extra salaries

Health care benefits

Free online Greek language courses

Paid training by certified instructors

Qualifikationen

• Fluency in English, both written and spoken.
• Ability to stay calm and professional during challenging situations.
• Attention to detail and excellent problem-solving skills.

Aufgaben

• Chat with customers via phone, messages & email.
• Resolve queries related to orders, refunds, and platform use.
• Provide professional and empathetic customer service support.

Kenntnisse

Strong English skills

Customer support experience

Problem-solving skills

Jobbeschreibung

Overview

Position : Customer Service Agent

Work model : 100% remote

Location : Greece

Employment type : Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.