Customer Service - German speaking - 100% remote in Greece

Halvia Talent; Köln; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer service company is seeking a Customer Service Agent to join their remote team. The role involves assisting customers through various channels, resolving queries, and providing professional support. Applicants should have strong English skills and be willing to relocate to Greece. The company offers relocation support, competitive salary, healthcare benefits, and opportunities for professional growth.

Leistungen

Complete relocation support

Competitive monthly salary + 2 extra salaries

Health care benefits

Full paid training

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Customer support experience is nice to have, but not a dealbreaker.

Aufgaben

• Chatting with customers via phone, messages & email.
• Resolve queries related to orders, refunds, delivery, and platform use.
• Provide professional and empathetic customer service support across all service channels.

Kenntnisse

Strong English skills – both written and spoken

Problem-solving

Attention to detail

Jobbeschreibung

Overview

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

Responsibilities

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.