Customer Service - German speaking - 100% remote in Greece

Halvia Talent; Düsseldorf; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A customer service company is seeking a Customer Service Agent. This role offers a 100% remote work model and includes full support for relocation to Greece. Responsibilities include chatting with customers and resolving queries. Strong English skills and problem-solving abilities are essential. Competitive salary, health care benefits, and professional growth opportunities are included.

Leistungen

Relocation support including flight and accommodation

Competitive salary

Health care benefits

Free online Greek language courses

Qualifikationen

• Fluent in the required language.
• Customer support experience is nice to have but not mandatory.

Aufgaben

• Chatting with customers via phone, messages & email.
• Resolve queries related to orders, refunds, and delivery.
• Provide professional customer service support across all channels.

Kenntnisse

Strong English skills

Problem-solving

Attention to detail

Jobbeschreibung

Overview

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company. Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

Responsibilities

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

Qualifications

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.