Customer & Growth Intern

SCAILE Technologies GmbH; München; Vor Ort; Vertraulich; Teilzeit

Benefits dieser Stelle

Paid internship

Growth path to full-time

Directly with founders

Zusammenfassung

SCAILE Technologies GmbH is building the content engine for AI search visibility and helps brands get discovered by AI systems. We’re looking for a Customer Growth Intern to onboard customers, track health signals, and drive renewal opportunities.

This 10-week paid internship offers a real path to full-time through direct exposure to founders and a fast-moving product team. You'll work with onboarding, create check-ins and reports, and collaborate with Sales and Product to turn feedback into

Qualifikationen

• You've already taken care of people somewhere, whatever it was.
• You communicate clearly and genuinely enjoy helping others succeed.
• You're organized, proactive, and don't wait to be told what to do.
• You're curious about AI, SaaS, and how brands win in AI search.
• You speak fluent German and English (both are a must for our customer base).

Aufgaben

• Support customer onboarding and help new accounts hit their first "wow" fast.
• Monitor customer health, usage, and feedback so we spot risks and opportunities early.
• Prepare check-ins, reports, and QBRs that show customers their results.
• Support renewals and flag expansion signals alongside our Customer Growth Lead.
• Work with sales and product to turn customer feedback into product improvements.
• Keep the CRM and CS tooling clean, and iterate on what keeps customers happy.

Kenntnisse

Communication skills

German language

English language

Organization

Proactive attitude

Interest in AI/SaaS

Jobbeschreibung

SCAILE is building the infrastructure that makes brands visible in AI search. As ChatGPT, Perplexity, and Google AI Overviews replace traditional search, we help companies get discovered and recommended by AI systems. We combine a proprietary Content Engine with AI agents to create, optimize, and deploy content at scale. Supported by Google Cloud for Startups and NCA VC, we're already live with clients like Beurer and Lyceum Technologies.

We're hiring a Customer Growth Intern to help our customers get real value from SCAILE and keep coming back. You'll support onboarding, run check-ins, and keep an eye on the early signals that tell us when an account needs attention. This is a 10-week, paid internship (1.850 €/month) with the potential to convert into a full-time role.

Tasks

• Support customer onboarding and help new accounts hit their first "wow" fast
• Monitor customer health, usage, and feedback so we spot risks and opportunities early
• Prepare check-ins, reports, and QBRs that show customers their results
• Support renewals and flag expansion signals alongside our Customer Growth Lead
• Work with sales and product to turn customer feedback into product improvements
• Keep the CRM and CS tooling clean, and iterate on what keeps customers happy

Requirements

• You've already taken care of people somewhere, whatever it was: a service job, a club, tutoring, or a community you ran (that interests us more than your CV)
• You communicate clearly and genuinely enjoy helping others succeed
• You're organized, proactive, and don't wait to be told what to do
• You're curious about AI, SaaS, and how brands win in AI search
• You speak fluent German and English (both are a must for our customer base)

Benefits

• Paid internship (1.850 €/month) with a real path to a full-time role
• Work directly with the founders (ex-BCG and La Famiglia VC)
• A culture of high ownership and real impact, plus modern AI tooling

Ready to move fast, build bold, and make customers successful from day one? Join the team building the content engine for AI search visibility and see your work go live in days, not months. Send us your interest and CV, or contact Simon Wilhelm directly. Our hiring process is simple: 15-min intro call → Deep dive & challenge → Meet the team → Offer.