Customer Engineer, Platform, Mobility, DACH (English, German)

Google LLC; München; Vor Ort; EUR 92.000 - 94.000; Vollzeit

Zusammenfassung

Google LLC seeks a Platform Customer Engineer for the DACH region, combining cloud and AI expertise to guide automotive and manufacturing customers. You will lead architecture discussions and deliver scalable edge-cloud solutions bridging enterprise systems with factory operations.

You will craft proofs-of-concept, engage cross-functional teams, and articulate business value in English and German, often in on-site customer environments across major German cities.

Qualifikationen

• Bachelor's degree or equivalent practical experience required.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, virtualization, or containerization platforms.
• Experience with conversational agents and generative AI concepts (LLMs, fine tuning, agenting, grounding, function calling, orchestration).
• Experience addressing automotive or manufacturing customers and fluent in English and German.

Aufgaben

• Lead discovery sessions and architectural discussions with customer stakeholders.
• Build and present proofs-of-concept for modern data pipelines and AI workflows.
• Architect secure, scalable cloud and edge solutions bridging enterprise systems and OT environments.
• Partner with Sales to qualify opportunities and articulate business value.
• Represent customer needs to Google Cloud engineering and product teams.

Kenntnisse

Cloud native architecture

Cloud engineering

Virtualization

Containerization

Conversational AI

English & German fluency

Automotive & manufacturing domain

Ausbildung

Bachelor's degree or equivalent practical experience

Master's degree (preferred)

Tools

Data pipelines

Agentic AI workflows

Jobbeschreibung

Customer Engineer, Platform, Mobility, DACH (English, German)

Share Customer Engineer, Platform, Mobility, DACH (English, German)

X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Berlin, Germany; Frankfurt am Main, Germany; Hamburg, Germany.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with conversational agents and generative AI concepts (large language models, fine tuning, agentic systems, grounding, function calling, and orchestration), development workflows, and use cases.
• Experience in addressing customers from the automotive or manufacturing vertical.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

• Master degree in Computer Science, Electrical Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
• Experience applying cloud technologies and AI solutions to solve business challenges within the manufacturing or automotive industries.
• Practical experience designing and implementing architectures, data pipelines, or agentic AI workflows (e.g., custom agents, retrieval-augmented systems, multi-agent frameworks).
• Experience proactively identifying and developing business opportunities in a technical sales or consulting role.
• Ability to present complex techno-functional information in a clear and concise manner to both technical and non-technical audiences.

About the job

As a Platform Customer Engineer, you are far more than a technical expert; you will be a proactive advisor and creative technologist who brings energy and strong commercial acumen to every engagement. In this role, you will self-initiate to serve as the crucial bridge between our customers' engineering and business ambitions and the power of cloud technology.

In this direct technical pre-sales role, you will help leading automotive manufacturers and suppliers modernize operations, from engineering workflows to the factory floor. By applying modern cloud data platforms, edge computing architectures, and enterprise agentic AI (including agent development, agentic orchestration, and automated workflows), you will design scalable, pragmatic solutions that address high-impact challenges such as smart manufacturing, automated technical diagnostics, quality inspection, and operational efficiency.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As a Platform Customer Engineer, you are far more than a technical expert; you will be a proactive advisor and creative technologist who brings energy and strong commercial acumen to every engagement. In this role, you will self-initiate to serve as the crucial bridge between our customers' engineering and business ambitions and the power of cloud technology.

In this direct technical pre-sales role, you will help leading automotive manufacturers and suppliers modernize operations, from engineering workflows to the factory floor. By applying modern cloud data platforms, edge computing architectures, and enterprise agentic AI (including agent development, agentic orchestration, and automated workflows), you will design scalable, pragmatic solutions that address high-impact challenges such as smart manufacturing, automated technical diagnostics, quality inspection, and operational efficiency.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Germany: €92000 - €94000 (EUR) + 42.86% bonus target + equity + benefits

• Lead discovery sessions and architectural discussions with customer stakeholders to identify high-value opportunities, collaborating with specialized teams on complex engagements.
• Build and present compelling proofs-of-concept demonstrating the value of modern data pipelines and next-generation AI (including generative AI applications, intelligent agents, and automated workflows).
• Guide customers in architecting secure, scalable cloud and edge solutions that bridge enterprise systems and operational environments.
• Partner closely with Sales teams to qualify opportunities, formulate technical account strategies, and articulate quantifiable business value.
• Represent the customer to Google Cloud engineering and product teams to guide ongoing solution development and share real-world industry feedback.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.