Customer Engineer, Platform, Mobility, DACH (English, German)

Google; Hamburg; Hybrid; EUR 92.000 - 94.000; Vollzeit

Zusammenfassung

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. In the Platform Customer Engineer role, you will be a proactive advisor who bridges customers’ engineering and business ambitions with cloud technology, focusing on automotive manufacturing challenges.

You will lead architectural discussions, design scalable data pipelines, and demonstrate AI workflows while collaborating with Sales and product teams to drive measurable business value.

Qualifikationen

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with conversational agents and generative AI concepts (LLMs, fine tuning, agentic systems, grounding, function calling, orchestration), development workflows, and use cases.
• Experience in addressing customers from the automotive or manufacturing vertical.
• Ability to communicate in English and German fluently to support client relationship management.

Aufgaben

• Lead discovery sessions and architectural discussions with customer stakeholders to identify high-value opportunities.
• Build and present proofs-of-concept demonstrating the value of modern data pipelines and AI applications.
• Guide customers in architecting secure, scalable cloud and edge solutions bridging enterprise systems and operations.
• Partner with Sales to qualify opportunities, formulate technical account strategies, and articulate business value.
• Represent the customer to Google Cloud engineering and product teams to share real-world feedback.

Kenntnisse

Cloud native architecture experience

Cloud engineering

On-premise engineering

Virtualization or containerization

Conversational AI & LLM concepts

Agentic AI workflows

Experience with automotive/manufactur​

English and German communication

Ausbildung

Bachelor's degree or equivalent practical experience

Jobbeschreibung

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Munich, Germany; Berlin, Germany; Frankfurt am Main, Germany; Hamburg, Germany.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with conversational agents and generative AI concepts (large language models, fine tuning, agentic systems, grounding, function calling, and orchestration), development workflows, and use cases.
• Experience in addressing customers from the automotive or manufacturing vertical.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications

• Master degree in Computer Science, Electrical Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
• Experience applying cloud technologies and AI solutions to solve business challenges within the manufacturing or automotive industries.
• Practical experience designing and implementing architectures, data pipelines, or agentic AI workflows (e.g., custom agents, retrieval-augmented systems, multi-agent frameworks).
• Experience proactively identifying and developing business opportunities in a technical sales or consulting role.
• Ability to present complex techno-functional information in a clear and concise manner to both technical and non-technical audiences.

About The Job

As a Platform Customer Engineer, you are far more than a technical expert; you will be a proactive advisor and creative technologist who brings energy and strong commercial acumen to every engagement. In this role, you will self-initiate to serve as the crucial bridge between our customers' engineering and business ambitions and the power of cloud technology.

In this direct technical pre-sales role, you will help leading automotive manufacturers and suppliers modernize operations, from engineering workflows to the factory floor. By applying modern cloud data platforms, edge computing architectures, and enterprise agentic AI (including agent development, agentic orchestration, and automated workflows), you will design scalable, pragmatic solutions that address high-impact challenges such as smart manufacturing, automated technical diagnostics, quality inspection, and operational efficiency.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Germany: €92000 - €94000 (EUR) + 42.86% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Lead discovery sessions and architectural discussions with customer stakeholders to identify high-value opportunities, collaborating with specialized teams on complex engagements.
• Build and present compelling proofs-of-concept demonstrating the value of modern data pipelines and next-generation AI (including generative AI applications, intelligent agents, and automated workflows).
• Guide customers in architecting secure, scalable cloud and edge solutions that bridge enterprise systems and operational environments.
• Partner closely with Sales teams to qualify opportunities, formulate technical account strategies, and articulate quantifiable business value.
• Represent the customer to Google Cloud engineering and product teams to guide ongoing solution development and share real-world industry feedback.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .