Customer Engineer, Migrations Specialist, Google Cloud

Google LLC; Hamburg; Hybrid; EUR 150,000 - 153,000; Full time

Job summary

Google LLC in Hamburg, Milan, and London seeks a Customer Engineer, Migrations Specialist to accelerate customer success with cloud compute technologies and enterprise workloads. You will partner with Technical Sales, design practical cloud architectures, and lead proofs of concept to resolve complex technical questions for enterprise customers.

You will collaborate with product management to prioritize solutions, engage executives, and help customers migrate applications to Google Cloud while

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Responsibilities

• Identify and qualify business opportunities, understand key customer objections, and develop strategies to resolve blockers.
• Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy and proofs of concept.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer environments.
• Guide customers through assessments of legacy environments and provide a modernization roadmap.
• Recommend integration strategies and architectures to implement complete solutions on Google Cloud.

Skills

Cloud architecture

Stakeholder engagement

Public speaking

Cloud infrastructure

Education

Bachelor's degree or equivalent practical experience

Job description

Customer Engineer, Migrations Specialist, Google Cloud

Share Customer Engineer, Migrations Specialist, Google Cloud

Google Hamburg, Germany ; Milan, Metropolitan City of Milan, Italy ; +1 more

Google welcomes people with disabilities.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hamburg, Germany; Milan, Metropolitan City of Milan, Italy; London, UK.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building Greenfield territories in Enterprise accounts.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Specialist Customer Engineer, you will seek to accelerate Google Cloud customer success by providing domain-specific technical expertise.

You will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. As a Senior Specialist with deep experience in cloud compute technology (e.g., Google Compute Engine) and enterprise platforms and workloads (SQL Server), with the ability to design and propose technical architectures considering Google Cloud'S unique differentiators. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Germany: €150000 - €153000 (EUR) + 20% bonus target + equity + benefits
Italy: €124000 - €127000 (EUR) + 20% bonus target + equity + benefits
Learn more about benefits at Google .

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.