Customer engineer

Applied Materials, Inc.; Feldkirchen; Vor Ort; EUR 52.000 - 72.000; Vollzeit

Benefits dieser Stelle

Bonus program

Stock awards

Benefits package

Zusammenfassung

Applied Materials, Inc. is seeking a Field Service Engineer (Customer Engineer) to install, maintain, and upgrade equipment at customer sites. You will use digital analytics for troubleshooting and work under guidance from senior engineers.

The position requires 1–2 years in field service, an Associate degree or equivalent, and ability to read schematics. Travel up to 25% is possible; safety guidelines must be followed.

Qualifikationen

• Associate degree, military tech training, field service or trade certification.
• 1–2 years in customer/field service or related technical field.
• Ability to read electrical and mechanical schematics.
• Basic familiarity with hand tools and digital multimeters.
• Strong written and verbal communication skills.
• Basic knowledge of Excel, Word and PowerPoint.
• Valid driver’s license; passport if travel is required.
• On-site safety and COVID-19 guidelines must be met.

Aufgaben

• Install, maintain, and upgrade customer equipment with senior engineers.
• Use digital analytics for troubleshooting.
• Address issues with basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical systems.
• Communicate directly with customers.
• Fulfill additional duties as assigned.

Kenntnisse

Associate degree

Field service

Technical support

Electrical schematics

Mechanics

Diagnostics

Digital multimeters

Communication

Driver's license

MS Office

Ausbildung

Associate degree

Tools

MS Office

Jobbeschreibung

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary: €52.000,00 - €71.500,00 Location: Dresden,DEU, Feldkirchen,DEU

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

Role Responsibilities

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Minimum Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 1–2 years of work experience in customer/field service support, or a related technical field
• Ability to read and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challengesBasic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred Qualifications

• 2–4 years of work experience in customer/field service support, or a related technical field
• Knowledge in Plasma Etch would be beneficial

Physical Requirements

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Additional Information

Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.