Customer Engagement Applications Engineer(Dresden/ESMC)

KLA-Belgium; Dresden; Vor Ort; EUR 85.000 - 120.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Family-friendly total rewards

Zusammenfassung

KLA is seeking an Applications Engineer based in Dresden to support European customers, develop new best-known methods, and drive pre-sales and post-sales activities for Films and Optical CD platforms.

You will travel extensively to customer sites, contribute to product adoption, and collaborate with regional teams to reach business goals while delivering technical training and presentations.

Qualifikationen

• Strong presentation and communication abilities.
• Excellent problem-solving skills and customer focus.
• Ability to work in a fast-paced, customer-oriented environment.
• Willingness to travel extensively (50%+).

Aufgaben

• Drive product adoption and support at customer sites.
• Provide technical applications support for product development and implementation.
• Lead customer trainings and present technical materials.
• Collaborate with regional teams to meet business goals.

Kenntnisse

Presentation skills

Problem solving

Customer relations

Teamwork

Travel readiness

Ausbildung

Master's in Materials Science/Physics/EE

PhD is a plus

Tools

JMP

Jobbeschreibung

**Company Overview**KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.**Job Description/Preferred Qualifications**APPLICATIONS ENGINEER OPENING WITHIN EUROPEWe are looking for an APPLICATIONS ENGINEER, based in Dresden, to support our European customers, develop new BKM's in order to increase product adoption, lead project activity at customer sites and drive pre-sales and post-sales activities for our Films and Optical CD platforms.**Major Responsibilities include:*** Drive product adoption at customer site* Support KLA-Tencor division and local Business Unit to achieve their business goals* Responsible for providing technical applications support for the development and implementation of company products in customer fabrication facilities.* Makes presentations on all aspects of products and provides customer trainings.* Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications.* Helps projects' execution and product adoption at customer site.* Collaborate closely with divisional team and local Business Unit to achieve KLA business goals.**Technical Skills:*** Experiences using ellipsometry/reflectometry* Understanding of how to use statistics to derive meaningful results* Use of professional concepts and company objectives in creative and effective ways* Project Management Experience is a plus* Have creative thinking approach to deal with new customer challenges**Important Skills:*** Excellent presentation and communication skills* Excellent problem-solving skills* Excellent customer relation and teamwork skills* Be a driver* Ability to work in a competitive and very demanding customer-oriented environment.* Willingness to travel > 50% of time. Travel for an extended period (2-3 months) to Taiwan is expected.**Minimum Qualifications*** Master Degree in Materials Science, Physics or Electronics/Electrical engineering or an equivalent education in a related field, PhD is a plus.* Languages: fluent English, German. Mandarin knowledge is a plus.* 3 years of semiconductor IC fab experience would be beneficial. Statistic software (eg. JMP) knowledge is a plus.* EU driving license*We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.**KLA is proud to be an equal opportunity employer*Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.Now hiring curious minds who want to learn even more. Explore KLA atKLA is proud to be an Equal Opportunity Employer.We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.