Customer Applications Development Engineer, MACH Dresden

KLA-Belgium; Dresden; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

KLA is seeking a Customer Applications Engineer for our Dresden, Germany office to support European semiconductor customers. You will drive process optimization, collaborate with internal teams, and help adopt MACH Analytics software across lithography and metrology workflows.

Your role involves on-site customer engagement, developing product applications, performing tests, and delivering training to enable value realization and ongoing product adoption.

Qualifikationen

• Experience in the semiconductor industry with a focus on lithography.
• Hands-on experience with exposure tools preferred.
• University degree in Engineering, Physics or another relevant natural science discipline.
• Excellent written and spoken English.
• Ability to travel domestically and internationally (~25%).
• Nice to have Python programming skills.

Aufgaben

• Advise and support customers on process optimization and structural improvements in lithography and metrology departments.
• Use MACH Analytics software to address customer challenges and improve manufacturing performance.
• Collaborate on-site with customers to evaluate and validate new software modules.
• Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
• Support new product introductions, including characterization, alpha/beta testing, and pilot tools during factory startup phases.
• Create feature requirements, design test plans, and publish results; transfer knowledge to Field Applications teams.
• Conduct demonstrations and technical training for customers and internal teams.

Kenntnisse

Semiconductor industry experience

Lithography expertise

Excellent English communication

Willingness to travel

Ausbildung

Engineering/Physics or related degree

Doctorate preferred

Tools

Python programming

Jobbeschreibung

**Company Overview**KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.**Group/Division**Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations - at their source - rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you'll be joining the most sophisticated and successful process-control company in the semiconductor industry-working across functions to solve the most complex technical problems in the digital age.**Job Description/Preferred Qualifications****CUSTOMER APPLICATIONS DEVELOPMENT ENGINEER - SEMICONDUCTOR LITHOGRAPHY**Some of the chips inside your computer, tablet, and smartphone were probably created with the aid of our software!We are an international and rapidly growing company serving the world's leading semiconductor manufacturers. Within **KLA Corporation** - one of the top equipment manufacturers in the semiconductor industry - the **MACH division** develops advanced software solutions that help customers ensure stable and efficient production processes.**"Our team - multidisciplinary, international, ONE team."**For our **office in Dresden, Germany**, we are looking for a **Customer Application Engineer** to support our **European semiconductor customers**.**YOUR ROLE & RESPONSIBILITIES**As a Customer Application Engineer, you will work closely with customers, internal teams, and business units to drive process optimization and product adoption.**Customer & Process Support*** Advise and support customers on **process optimization and structural improvements** in lithography and metrology departments.* Use your technical expertise and MACH Analytics software to address customer challenges and improve manufacturing performance.* Collaborate closely with customers on-site to evaluate and validate **new software modules**.**Product Applications & Development*** Develop and implement **product applications** for MACH Analytics software to deliver maximum customer value.* Support **new product introductions**, including:+ Characterization+ Alpha and beta testing+ Pilot tools during factory startup phases* Identify customer needs and contribute to defining **future product capabilities**.**Analysis, Testing & Documentation*** Develop and review **feature requirements**.* Design and execute **test plans**, collect data, and perform detailed analyses.* Publish results, insights, and recommendations.* Create **Best Known Method (BKM) documents**, application notes, and related technical materials.* Transfer product and application knowledge to **Field Application teams**.**Problem Resolution & Cross-Functional Collaboration*** Perform product diagnosis and **resolve hardware and software issues**.* Interface with systems and software engineering teams to ensure timely and effective problem resolution.* Generate **demo and test reports** for internal stakeholders and customers.**Training, Demos & Business Support*** Conduct **new product demonstrations** and technical training for customers and internal teams.* Showcase differentiated product performance to support **sales and product adoption**.* Support KLA business units in achieving **account and strategic goals**.**WHAT YOU BRING****Required Qualifications & Skills*** Experience in the **semiconductor industry**, with a strong focus on **lithography**.* Hands-on experience with **exposure tools** is strongly preferred.* University degree in **Engineering, Physics, or another relevant natural science discipline**.* Excellent **written and spoken English**.* Strong communication skills and a customer-focused mindset.* Ability to travel, domestic and international, 25% target, to support our customers**Nice to Have*** **Python programming skills** are a plus.**Minimum Qualifications**Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years*We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.**KLA is proud to be an equal opportunity employer*Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.Now hiring curious minds who want to learn even more. Explore KLA atKLA is proud to be an Equal Opportunity Employer.We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.