Customer Care Specialist - Healthcare (m/f/d)

CSA Group Testing & Certification Inc.; Plattling; On-site; EUR 42,000 - 54,000; Full time

Job summary

CSA Group Testing & Certification Inc. seeks a Customer Care Specialist to blend account management, inside sales support, and customer relationship development to drive growth and deliver an exceptional experience across CSA Group’s certification and testing services.

Join a world-class team with a global footprint, supporting international clients and helping bring safe, reliable products to market through expert testing, inspection, and certification capabilities.

Job description

Employment Status

Regular Time Type: Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading edge technology - to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We’re looking for people like you to help make it happen.

Job Summary

The Customer Care Specialist is a commercially focused customer success role that combines account management, inside sales support, and customer relationship development to drive growth and deliver an exceptional customer experience across CSA Group’s certification and testing services.

Equal Opportunity

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.

Accommodation Contact

Please contact us at [e-mail] if you require accommodation in the interview process.

CSA Group’s Services

CSA Group’s Testing, Inspection, and Certification (TIC) services help customers around the world demonstrate compliance, build trust, and bring safe, reliable products to market. CSA Group’s Testing, Inspection and Certification (TIC) organization supports market access and innovation, addressing the compliance of emerging, complex technologies through expert testing, inspection, and certification services.

CSA Group provides comprehensive testing, inspection, and certification services that help global manufacturers demonstrate compliance with applicable safety, environmental, and performance requirements. We support our clients’ needs in bringing their products to market with confidence, offering deep technical expertise and industry-leading service delivery across a wide range of current and emerging technologies.

Our knowledgeable and helpful assistance builds trust in products, systems, and innovations used every day around the world.

140+ International Markets: Our global labs provide certification services to help you access over 140 markets worldwide.

Established Credibility: We are a true global leader in testing, inspection, and certification, with the CSA mark appearing on billions of qualified products worldwide.

Faster, Reliable Results: Our turnaround times can help get your product to market with speed and efficiency.