Management System Representative

CSA Group; Plattling; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

Flexible working arrangements

Work from home

Company pension plan

Corporate benefits

Zusammenfassung

CSA Group Healthcare Testing & Certification GmbH in Germany seeks a Management System Representative to maintain and develop the QMS for healthcare regulatory services. You will ensure processes and records are effective, traceable and ready for audits in a highly regulated environment.

You will report to the Director and collaborate with process owners, auditors and support functions. The role emphasizes quality systems over product assessment and requires strong English proficiency and

Qualifikationen

• University or technical‑college degree in quality management, engineering, science, healthcare, regulatory affairs or related field.
• At least 5 years in quality management, certification, conformity assessment or regulated environments.
• At least 2 years with a quality management system (document control, management review, internal audits, CAPA).
• Knowledge of MDR/IVDR and how regulatory requirements affect conformity assessment.

Aufgaben

• Coordinate implementation, maintenance and continual improvement of the CSA HTC quality management system.
• Translate MDR/IVDR and regulatory requirements into practical QMS processes.
• Maintain document and record control, revisions, approvals and archiving.
• Coordinate internal audit programme, planning, independence, findings and corrective actions.
• Coordinate CAPA, root‑cause analysis and effectiveness verification.
• Coordinate management review process and provide QMS performance information.
• Maintain QMS performance indicators and identify recurring findings and risks.
• Coordinate handling of complaints and appeals.
• Support QMS changes and regulatory impact assessments, communication and training.
• Work with process owners and Finance on regulatory performance monitoring and reporting.

Kenntnisse

Quality management

Internal audits

Regulatory compliance

CAPA

Documentation control

Analytical skills

Regulatory reporting

Cross-functional

Ausbildung

Quality management degree

Jobbeschreibung

Employment Status: Regular Time Type: Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from everyday household items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary

CSA Group Healthcare Testing & Certification GmbH is looking for a Management System Representative (m/f/d) to join our Healthcare Regulatory Services team in Germany. You will take a central operational role in maintaining and developing the CSA HTC quality management system. Our activities operate in a highly regulated environment covering medical devices and in vitro diagnostic medical devices, and your work will help ensure that our organisation, processes and records remain effective, traceable and ready for regulatory and accreditation assessments. You will report to the Director, Healthcare Regulatory Services and work across the organisation with process owners, programme teams, internal auditors, Corporate Quality and other support functions. This is not primarily a product-assessment or certification-decision role. Your focus will be the quality system that enables those activities to be performed consistently, independently and compliantly.

These are your duties

• Coordinate the implementation, maintenance and continual improvement of the CSA HTC quality management system.
• Translate applicable MDR, IVDR, accreditation and other regulatory requirements into practical and controlled QMS processes.
• Maintain effective document and record control, including document hierarchy, revisions, approvals, applicability, retention and archiving.
• Coordinate the internal audit programme, including audit planning, auditor independence, findings and follow-up of corrective actions.
• Coordinate quality events, nonconformities and CAPA, including root-cause analysis, corrective actions and effectiveness verification.
• Coordinate the management review process, prepare relevant QMS performance information and follow resulting actions through to completion.
• Maintain meaningful QMS performance indicators and identify recurring findings, overdue actions and systemic risks.
• Coordinate the controlled handling and appropriate allocation of complaints and appeals.
• Support controlled implementation of QMS changes, including regulatory-impact assessment, communication and training.
• Work with process owners and Finance on regulatory performance‑monitoring requirements, including applicable reporting on conformity‑assessment timelines and costs.

What we expect

A university or technical‑college degree, or an equivalent professional qualification, in quality management, engineering, science, healthcare, regulatory affairs, business administration or another relevant field.

• At least 5 years of relevant professional experience in quality management, certification, conformity assessment, regulatory compliance or another regulated environment.
• At least 2 years of practical experience working with a quality management system, including areas such as document control, management review, internal audits and corrective‑action processes.
• Practical knowledge of the EU Medical Device Regulation (MDR) and/or In Vitro Diagnostic Medical Device Regulation (IVDR) and an understanding of how regulatory requirements affect the operation of a conformity assessment body.
• Experience with nonconformity management, root‑cause analysis, corrective actions and effectiveness checks.
• Experience with internal auditing, including evaluation of objective evidence and follow‑up of findings.
• The ability to analyse complex regulatory or organisational requirements and turn them into workable processes.
• Strong organisational and analytical skills and the ability to manage several topics and deadlines in parallel.
• Sound professional judgement and the confidence to challenge non‑compliance constructively when necessary.
• Strong communication skills and the ability to work effectively with colleagues at different organisational levels and across functions.
• Professional proficiency in English.

Additional experience that would be useful

• Medical‑device or IVD conformity assessment.
• Notified Body or certification‑body quality systems.
• ISO/IEC 17021‑1.
• ISO 13485.
• IAF MD 9 or other applicable IAF Mandatory Documents.
• Regulatory or accreditation assessments.
• Formal internal‑auditor or lead‑auditor training.Working with Corporate/global processes in a regulated legal entity.
• German language skills.

What we offer

• A central role in the development and operation of a highly regulated quality management system.
• Direct interaction with top‑level management, regulatory programme teams and quality professionals.
• The opportunity to influence how regulatory requirements are translated into effective day‑to‑day processes.
• A collaborative international working environment within CSA Group.
• Flexible working arrangements and the opportunity to work from home.
• Ongoing professional development and learning opportunities.
• Company pension plan and additional Corporate benefits.
• Permanent employment.
• Travel to CSA HTC locations and external audit or assessment locations may be required depending on business needs.

Prepare the QMS and supporting evidence for regulatory, designation, accreditation and other external assessments and coordinate follow‑up activities. Ensure that Corporate or global policies, procedures and systems used by CSA HTC are appropriately assessed and integrated into the local regulatory framework. Escalate material QMS, compliance, independence or implementation risks where necessary. Act as a constructive quality partner for colleagues throughout the organisation while maintaining the independence and objectivity required for the role.

Equality and inclusion

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [e-mail] if you require accommodation in the interview process.

CSA Group’s Testing, Inspection, and Certification (TIC) services help customers around the world demonstrate compliance, build trust, and bring safe, reliable products to market. CSA Group’s Testing, Inspection and Certification (TIC) organization supports market access and innovation, addressing the compliance of emerging, complex technologies through expert testing, inspection, and certification services. CSA Group provides comprehensive testing, inspection, and certification services that help global manufacturers demonstrate compliance with applicable safety, environmental, and performance requirements. We support our clients’ needs in bringing their products to market with confidence, offering deep technical expertise and industry‑leading service delivery across a wide range of current and emerging technologies. Our knowledgeable and helpful assistance builds trust in products, systems, and innovations used every day around the world.

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We are a true global leader in testing, inspection, and certification, with the CSA mark appearing on billions of qualified products worldwide.

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