Customer Advisor with Danish for TV streaming provider (Relocation to Warsaw, Poland)

Concentrix; Hammel; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global customer service provider is seeking a Customer Support Specialist to assist users through phone, email, and chat. The role requires fluency in Danish and proficiency in English, with strong technical and administrative skills. The company offers relocation support, comprehensive training, and a social benefits package. Ideal for those passionate about customer experience and technology.

Leistungen

Relocation package

Social benefits package

Comprehensive training programs

Career advancement opportunities

Qualifikationen

• Able to collaborate effectively with a passion for technology.
• Prioritize customer experience in every interaction.
• Fluent in Danish (C1) and proficient in English (B2).
• Possess strong administrative and technical skills.

Aufgaben

• Provide support via phone, email, or chat.
• Assist customers to ensure optimal service experience.
• Resolve customer complaints fostering satisfaction.
• Assist both B2B and B2C clients as the first point of contact.

Kenntnisse

Team Player

Customer-Centric

Fluent in Danish

Proficient in English

Technical Proficiency

Jobbeschreibung

JOB DESCRIPTION

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER

• Salary: 11.000,00 PLN gross monthly,
• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 4 weeks of accommodation,
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.