Customer Account Manager

DAddario; Frankfurt; Vor Ort; EUR 40.000 - 45.000; Vollzeit

Zusammenfassung

A leading manufacturer of music accessories is seeking a motivated Customer Account Manager based in Frankfurt, Germany, to oversee key retail accounts across multiple countries. The role involves managing customer relationships, growing sales, and collaborating with teams across Europe. Ideal candidates will have at least 3 years of experience in sales, strong communication skills, and a passion for the music industry. A competitive salary package and career development opportunities are offered.

Leistungen

Competitive salary package

Sales performance bonus

Company pension contributions

Flexible working hours

Staff discounts on products

Opportunity for international travel

Qualifikationen

• Minimum 3 years of experience in sales or account management.
• Fluent German; solid English (B2 level); Dutch is a plus.
• Interest or experience in the music industry is an advantage.

Aufgaben

• Manage and develop business relationships with music retail partners.
• Build strong, long-term customer relationships.
• Identify new business opportunities.

Kenntnisse

Sales experience

Communication skills

Organizational skills

Fluent German

Proactive working style

Ausbildung

Relevant training or education

Tools

Microsoft Office

Jobbeschreibung

Intro / Overview

IntroDAddario & Co. is the world’s largest manufacturer of music accessories. Operating out of New York, with a global reputation, and over 1,000 employees worldwide, we are known for high-quality brands including DAddario, Evans, ProMark, Rico, and Puresound. Our products are trusted by musicians in studios, on stages, and in shops across the world. DAddario Europe, based in Frankfurt, manages sales and marketing across Europe. To strengthen our team, we are looking for a motivated and experienced Customer Account Manager to oversee key music retail accounts across Germany, Austria, Switzerland, the Netherlands, and Belgium. But there will be opportunity to work our partners all over Europe.

Tasks

As Customer Account Manager, you will manage and develop business relationships with music retail partners in your region. You will work from our Frankfurt office with regular travel to meet clients and attend international training events. Your role is to grow sales, strengthen partnerships, and apply DAddario’s proven sales methodology.

Key Tasks

• Managing and developing a portfolio of retail accounts
• Building strong, long-term customer relationships
• Developing sales strategies and action plans to meet targets
• Identifying new business opportunities
• Providing excellent customer support
• Representing our brands with professionalism
• Collaborating with European and global teams
• Applying DAddario’s "Best Practice in Sales" standards

Requirements

• Minimum 3 years of experience in sales or account management
• Strong communication and organisational skills
• Fluent German; solid English (B2 level); Dutch is a plus
• Analytical, structured, and proactive working style
• Enthusiasm for sales and customer development
• Interest or experience in the music industry is an advantage
• Valid driving license

Benefits

• A permanent, full-time position with career development opportunities
• Competitive salary package : €40,000 – €45,000 fix pay + Up to 42% sales performance bonus + Uncapped commission bonus + Personal goals bonus
• Generous performance based bonus
• Company pension contributions
• Flexible working hours
• Staff discounts on industry-leading music products
• The opportunity to work with a globally respected music company
• International travel for customer visits and team training

Closing

Interested in joining a company that shapes the global music industry? Apply now and take the next step in your career with DAddario Europe.

Art der Stelle

Vollzeit, FestanstellungGehalt : 40.000,00€ - 70.000,00€ pro Jahr Leistungen : Betriebliche AltersvorsorgeFlexible ArbeitszeitenMitarbeiter-RabattPreisnachlässe auf Produkte / Dienstleistungen des UnternehmensAusbildung : Lehre / Ausbildung (Wünschenswert)Berufserfahrung : Microsoft Office : 1 Jahr (Wünschenswert)Vertrieb, Verkauf im Einzelhandel : 1 Jahr (Wünschenswert)Sprache : Englisch (Wünschenswert)Deutsch (Erforderlich)Niederländisch (Wünschenswert)Arbeitsort : Vor Ort

Leistungsinhalte: / Leistungsprofil: Vertrieb, zentral, Operativ mit (4) Handelskanälen, Starkes Netzwerk im Bereich Kunden- und Fachberatung, Präsenz in den Referenzanküsten sowie Überwachung des nationalen Marktes seiner Zielgruppen. Leitung Sales in enger Zusammenarbeit mit Channel, Kommissions- und Reporting-Teams. Globales Kompetenzzentrum für klassische Musikzahlen und effiziente Verkaufsprozesse. Folge: Treuhandvoll, Kundenorientierung, Moderat Marketing & MTÜ, inkl. B2B‑Events etc.