Customer Account Manager

D'Addario & Company, Inc.; Frankfurt; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

A leading music accessories manufacturer is seeking a Customer Account Manager to oversee key retail accounts in Europe. This position is based in Frankfurt, offering competitive salary and benefits including a performance bonus. The ideal candidate will have at least 3 years of sales experience, fluent German, and a passion for the music industry.

Leistungen

Career development opportunities

Performance bonuses

Flexible working hours

Staff discounts

Company pension contributions

Qualifikationen

• Minimum 3 years of experience in sales or account management.
• Enthusiasm for sales and customer development.
• Interest or experience in the music industry is an advantage.

Aufgaben

• Manage and develop business relationships with music retail partners.
• Grow sales and strengthen partnerships.
• Collaborate with European and global teams.

Kenntnisse

Sales experience

Strong communication skills

Organisational skills

Fluent German

Solid English (B2)

Analytical skills

Ausbildung

Relevant qualification or training

Tools

Microsoft Office

Jobbeschreibung

D'Addario & Co. is the world’s largest manufacturer of music accessories. Operating out of New York, with a global reputation, and over 1,000 employees worldwide, we are known for high-quality brands including D'Addario, Evans, ProMark, Rico, and Puresound. Our products are trusted by musicians in studios, on stages, and in shops across the world.

D'Addario Europe, based in Frankfurt, manages sales and marketing across Europe. To strengthen our team, we are looking for a motivated and experienced Customer Account Manager to oversee key music retail accounts across Germany, Austria, Switzerland, the Netherlands, and Belgium. But there will be opportunity to work our partners all over Europe.

Tasks

As Customer Account Manager, you will manage and develop business relationships with music retail partners in your region. You will work from our Frankfurt office with regular travel to meet clients and attend international training events. Your role is to grow sales, strengthen partnerships, and apply D'Addario's proven sales methodology.

Key tasks include:

• Managing and developing a portfolio of retail accounts
• Building strong, long-term customer relationships
• Developing sales strategies and action plans to meet targets
• Identifying new business opportunities
• Providing excellent customer support
• Representing our brands with professionalism
• Collaborating with European and global teams
• Applying D'Addario’s "Best Practice in Sales" standards

Requirements

• Minimum 3 years of experience in sales or account management
• Strong communication and organisational skills
• Fluent German; solid English (B2 level); Dutch is a plus
• Analytical, structured, and proactive working style
• Enthusiasm for sales and customer development
• Interest or experience in the music industry is an advantage
• Valid driving license

Benefits

• A permanent, full-time position with career development opportunities
• Competitive salary package

€40,000 – €45,000 fix pay

• + Up to 42% sales performance bonus
• + Uncapped commission bonus
• + Personal goals bonus

• Generous performance based bonus
• Company pension contributions
• Flexible working hours
• Staff discounts on industry-leading music products
• The opportunity to work with a globally respected music company
• International travel for customer visits and team training

Interested in joining a company that shapes the global music industry?
Apply now and take the next step in your career with D'Addario Europe.

Art der Stelle: Vollzeit, Festanstellung

Gehalt: 40.000,00€ - 70.000,00€ pro Jahr

Leistungen

• Betriebliche Altersvorsorge
• Flexible Arbeitszeiten
• Mitarbeiter-Rabatt
• Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens

Ausbildung

• Lehre/Ausbildung (Wünschenswert)

Berufserfahrung

• Microsoft Office: 1 Jahr (Wünschenswert)
• Vertrieb, Verkauf im Einzelhandel: 1 Jahr (Wünschenswert)

Sprache

• Englisch (Wünschenswert)
• Deutsch (Erforderlich)
• Niederländisch (Wünschenswert)

Arbeitsort: Vor Ort