Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview
- Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions.
- Act as hands‑on engineering lead‑ shipping code, building integrations, and setting high quality standards
- Build and lead a high‑performing technical team across engineering, integration, and pre‑sales.
- Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
- Gather customer feedback, localize the product, and represent regional needs to the global Product team.
- Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
- 7–8+ years of hands‑on software engineering experience.
- Proven experience in pre‑sales, solution architecture, or technical implementation.
- Customer‑facing background in roles such as Field CTO, Solutions Architect, or Deployed Engineer.
- Demonstrated leadership experience (Director, VP, or Founder roles preferred).
- Strong communication skills in English (written and spoken).
- Ability to operate independently in a zero‑to‑one environment and build a team from scratch.
- Bonus: Experience at fast‑paced startup environments.