Cruise Director

OSM Thome; Deutschland; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

The Cruise Director at OSM Thome is responsible for delivering exceptional guest experiences onboard by leading entertainment programs, social activities, and guest engagement initiatives. As the public face of the vessel, you will create a welcoming atmosphere, promote guest satisfaction, and ensure smooth execution of onboard events and activities.

You will oversee a team of entertainers, coordinate with hotel and shore excursion teams, and ensure compliance with company policies and safety

Qualifikationen

• Minimum 3 years' cruise ship experience in a Cruise Director or senior entertainment role.
• Strong background in hospitality, entertainment, or guest services.
• Excellent English communication and presentation skills.
• Strong leadership and organizational abilities.

Aufgaben

• Plan, coordinate, and host onboard entertainment, events, and activities.
• Act as the primary host and maintain a visible presence among guests.
• Manage guest feedback and ensure a high level of customer satisfaction.
• Lead and support the entertainment team, ensuring professional service standards.
• Coordinate with hotel and shore excursion teams to deliver a seamless guest experience.

Kenntnisse

Leadership

Public speaking

Guest services

Ausbildung

STCW Basic Safety Training

Jobbeschreibung

The Cruise Director is responsible for delivering an outstanding guest experience onboard by leading entertainment programs, social activities, and guest engagement initiatives. As the public face of the vessel, the Cruise Director creates a welcoming atmosphere, promotes guest satisfaction, and ensures the smooth execution of onboard events and activities.

Key Responsibilities:

• Plan, coordinate, and host onboard entertainment, events, and activities.
• Act as the primary host and maintain a visible presence among guests.
• Manage guest feedback and ensure a high level of customer satisfaction.
• Lead and support the entertainment team, ensuring professional service standards.
• Coordinate with hotel and shore excursion teams to deliver a seamless guest experience.
• Ensure compliance with company policies and safety procedures.

Requirements:

• Minimum 3 years' cruise ship experience in a Cruise Director or senior entertainment role.
• Strong background in hospitality, entertainment, or guest services.
• Valid STCW Basic Safety Training certification.
• Excellent English communication and presentation skills.
• Strong leadership and organizational abilities.
• Additional languages are an advantage.

What We Are Looking For:

We are seeking a charismatic and guest-focused Cruise Director with strong leadership skills and a passion for delivering exceptional onboard experiences. The ideal candidate is an excellent communicator who can engage guests, lead teams, and create a welcoming and memorable cruise environment.