CRM & Monetization Manager for Forge of Empires

GamesMarkt; Hamburg; Hybrid; EUR 55.200 - 95.040; Vollzeit

Benefits dieser Stelle

Hybrid work model

28 vacation days

Sabbatical

Gym access

Office in central Hamburg

Team events

Zusammenfassung

InnoGames in Hamburg is seeking a CRM & Monetization Manager for Forge of Empires to drive monetization and player engagement within our free-to-play strategy game.

You will design monetization measures, optimize in-game offers, and collaborate with product, game design, developers, and artists to deliver revenue growth. A data-driven mindset and strong English communication are essential.

Qualifikationen

• 5+ years of professional experience in CRM, product, or monetization (gaming)
• Degree in statistics, economics, business, or game design
• Strong data-driven mindset with KPI analysis
• Excellent English communication and stakeholder management

Aufgaben

• Monetization strategy: design, test, and implement monetization measures (in-game offers) and long-term strategies for Forge of Empires
• Manage user journeys via in-game pop-ups, emails, and push notifications to optimize player experience and offers
• Derive insights from data to enhance strategy gaming experience across channels
• Define and run A/B tests, monitor results, and draw actionable conclusions

Ausbildung

Degree in Statistics, Economics, Business, or Game Design

Tools

Excel

A/B testing tools

Jobbeschreibung

If your data-driven and creative mindset add up to your game affinity, then this role might be a great opportunity for you. Join us as aCRM & Monetization Managerfor our Free-to-Play strategy game, Forge of Empires! You will be responsible for taking monetization in our game to the next level. Come work for one of Germany’s leading online games companies and hone your skills in a cutting-edge digital industry.

Your mission

• Monetization strategy.You conceptualize, implement, test, and design monetization measures such as in-game offers and discuss long-term monetization strategies for Forge of Empires.
• User Journey.You communicate with our players via multiple channels (such as in-game pop-ups, e-mails and push notifications) to optimize their game experience and make them smart offers based on their currentneeds
• Player insights.You deeply understand our players' needs through data-driven insights and enhance their strategy gaming experience using diverse channels and strategies.
• Data analysis.You define A/B tests to verify your ideas, monitor their performance, and draw concise conclusions by analyzing the results.
• Interdisciplinary collaboration.You collaborate with a variety of stakeholders in an interdisciplinary environment and coordinate your topics across departments, including product managers, game designers, developers, and artists.
• Innovation drive.You shape the future of CRM & monetization with us, for example, by exploring new monetization approaches or by unlocking the potential of AI for our campaign setups.
• Professional experience.You bring experience in the gaming industry and possess a total of at least 5 years of professional experience, preferably in a role within CRM, product, or monetization.
• Educational background.You hold a degree or similar qualification that fits the advertised role and includes statistics, such as Economics, Business, or Game Design.
• Analytical thinking.You apply a data-driven mindset, deeply understand key performance indicators, and eagerly structure and analyze data using Excel to draw actionable conclusions.
• Games affinity.You love online and mobile free-to-play games, especially strategy games, and bring familiarity with standard monetization practices.
• Communication skills.You communicate confidently in English, maintain a steady exchange with stakeholders.
• Result orientation.You work in an independent, pragmatic, and focused way to drive projects to success.
• Creative mindset.You enjoy coming up with new, engaging ideas for player-facing offers, features, or communication.
• Career opportunities.Level up with excellent training and development opportunities, such as e-learning, hard- or soft-skill trainings or industry conferences.
• Outstanding benefits.Get 28 vacation days, a sabbatical, mobile device, contribution to your public transport ticket, and more.
• Flexible working hours.We offertrust-based working hours as well as active breaks -play table tennis with your team, work out in our gym or go to our rooftop terrace to get some fresh air.
• Hybrid Working Model.We offer our colleagues the flexibility to choose between working from home and our modern offices in central Hamburg. With regular times planned together at the office during ourOffice Days , we keep up our unique InnoGames spirit!
• Compensation & Fair Play. We have career models as well as market-competitive salary grids in place that ensure that we treat our employees fairly. For a regular-level position, the salary range is between € 55,200 - 72,000 gross. The salary for a senior-level position ranges from € 72,000 - 95,040 gross. Your seniority level (junior, regular, senior) will be evaluated during the interview process.
• English first.Our company language is English, and we support all our employees with optional German lessons.
• Team events.Participate in regular team events (e.g., wine tasting, cooking, paintball), barbecue together on our rooftop terrace, and enjoy regular company-get-togethers like theInnoConf .