Credit Controller - Forderungsmanagement (m/w/d)

Gleeds; Frankfurt; Sur place; EUR 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Programme

Hybrid work after probation

Competitive salary package

Résumé du poste

Gleeds in Frankfurt is seeking a Credit Controller to join the Finance team reporting to the International Finance Director. You will manage a portfolio of clients, ensure payments align with terms, and resolve invoice queries. The role requires 3–5 years in credit control, strong Excel skills, and excellent communication.

German fluency at C-level and English proficiency are essential. The position starts office-based in Frankfurt with a move to hybrid working.

Qualifications

• Minimum 3–5 years' experience as a credit controller.
• Strong attention to detail and sound judgment.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Excel.
• Professional level of English. Native, bilingual or C-level German.

Responsabilités

• Holding responsibility for a portfolio of customers, ensuring clients pay as per agreed terms.
• Resolving queries around outstanding invoices.
• Analysing payment history and reconciliation of clients accounts.
• Negotiating payment plans where necessary.
• Sending out client statements and letters.
• Ensuring that company policies and procedures for the department are maintained to maximise cash flow.
• Providing the Finance Director with regular reports and escalation notes.
• Providing ad-hoc reporting as required by management.
• Assisting with ad hoc projects within the Financial team.
• Liaising with colleagues to resolve queries/disputes quickly.
• General office duties as required.

Connaissances

Credit control

Excel

Communication skills

Attention to detail

English (professional)

German (C-level)

Outils

Microsoft Excel

Description du poste

This role will report directly to the International Finance Director and will be a key member of staff within the Finance team.

You will need to possess excellent communication skills, be confident working within a team and on your own, and possess excellent time management skills. This role will require a highly credible individual with the ability to build trust and rapport with key stakeholders across the firm and potentially with external clients.

Responsibilities include but are not limited to:

• Holding responsibility for a portfolio of customers, ensuring clients pay as per agreed terms.
• Resolving queries both internally and externally around outstanding invoices.
• Analysing payment history and reconciliation of clients accounts.
• Negotiating payment plans where necessary.
• Sending out of client statements and letters.
• Ensuring that company policies and procedures for the department are maintained at all times to ensure cash flow is maximised.
• Providing the International Finance Director with regular reports, including highlighting any escalation required.
• Resolving queries both internally and externally around outstanding invoices.
• Providing ad-hoc reporting as and when required by management.
• Assisting with ad hoc projects within the Financial team.
• Liaising with colleagues across the business to ensure prompt resolution of any queries/disputes both on the phone, Teams meetings and office visits.
• Other general office duties as required.

As a Gleeds team member, you will have access to:

• Opportunities to develop and grow your career
• Employee Assistance Programme
• Initially office-based in Frankfurt, moving to hybrid working once fully confident in the role
• Competitive salary based on experience and benefits package in line with the local policy

Who we’re looking for:

Experience, Knowledge And Key Skills

• Minimum 3 - 5 years' experience working as a credit controller in a finance team or in a similar job function.
• Solid experience working to reporting timetables.
• Strong attention to detail and sound judgment.
• Excellent communication skills, both written and verbal.
• IT Literate, including a strong working knowledge of Microsoft Excel.
• Flexibility to work in both a team environment and individually.
• Professional level of English. Native, bilingual or C-level German. Additional knowledge of Spanish or Portuguese is an asset.
• Eligible to work in Germany.
• Based in or around Frankfurt (no accommodation provided).

A world of opportunity

Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people – colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose.

With over 75 offices across the globe, you’ll become part of a truly global team that isn’t restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we’re committed to the success of our people, clients and communities – giving everyone a safer and more sustainable place to live, work and thrive.

Our values underpin what we stand for and how we work:

• Professionalism with personality
• Excellence with humility
• Innovation with agility

We’re an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender.

We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual.

Gleeds is a Great Place to Work certified employer.