Consultant, Conversational Design (Fully Remote)

NeuraFlash, Part of Accenture; Deutschland; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Remote work options

In-person collaboration

Fast-paced AI projects

Zusammenfassung

NeuraFlash, Part of Accenture, is seeking to design conversational speech systems using Agentic AI and NLU for customer service automation. You will lead requirement gathering, ideation workshops, and client design sessions to shape AI-driven experiences.

Join a team that analyzes interaction data to identify automation opportunities and make data-driven recommendations, with remote and in-person work options and a culture of trust and flexibility.

Qualifikationen

• 3+ years of experience design or business analysis work experience.
• Customer-facing consulting experience and ability to present design deliverables.
• Adaptability to use different design tools and willingness to learn new technologies.

Aufgaben

• Design conversational speech systems using Agentic AI and NLU for customer service automation.
• Lead requirement gathering, ideation workshops, and client design sessions.
• Analyze interaction data to identify automation opportunities and make data-driven recommendations.

Kenntnisse

UX design

Business analysis

Client-facing

Jobbeschreibung

• Design conversational speech systems using Agentic AI and NLU for customer service automation.
• Lead requirement gathering, ideation workshops, and client design sessions.
• Analyze interaction data to identify automation opportunities and make data-driven recommendations.

What We're Looking For:

• 3+ years of experience design or business analysis work experience.
• Customer-facing consulting experience and ability to present design deliverables.
• Adaptability to use different design tools and willingness to learn new technologies.

Why NeuraFlash, Part of Accenture:

• Remote and in-person work options with a culture of trust and flexibility.
• Collaboration with trailblazing experts and opportunities to shape AI transformation.
• Regular celebrations and a focus on team achievements.

NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture, is a trusted leader in AI, AWS, and Salesforce innovation, redefining business through AI and technologies like Agentforce. They foster a culture of trust, flexibility, and collaboration, with over half of employees working remotely and a focus on celebrating achievements.