Concierge/Front Desk - Part time

Monarch Communities®; Deutschland; Vor Ort; EUR 20.000 - 21.000; Vollzeit

Benefits dieser Stelle

Flexible Schedule

On the job training

Free Parking

Zusammenfassung

Monarch Communities seeks a Concierge for Brandywine Senior Living communities to deliver a warm, professional first impression and assist sales and marketing efforts. The role covers front-desk inquiries, clerical support, and coordination across departments, reporting to the Business Office Manager.

Shifts run 8am–3pm and 3pm–8pm, with a non-exempt hourly status. The position emphasizes accuracy, team collaboration, and compliance with regulations, offering a flexible per-diem schedule and

Qualifikationen

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people.
• Experience working with the senior population is desired.
• Proficiency in Microsoft Office (Windows, Outlook, Excel).

Aufgaben

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.

Kenntnisse

Interpersonal skills

Experience with seniors

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

Company Culture and Values

At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Monarch/Brandywine Senior Living

At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

This opportunity would be a mix of 8am-3pm and 3p-8p shifts

Reports To

The Concierge will report to the Business Office Manager. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Salary Range: $16.50 - $17.50 per hour

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered (Per Diem Employees)

• Flexible Schedule
• On the job training
• Free Parking

Equal Opportunity Statement

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.