Collections Specialist

Jobtailor; Hamburg; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Jobtailor in Hamburg, Germany is seeking a Paralegal/Collections Specialist to autonomously manage cases, communicate with debtors and clients, and coordinate with external law firms. The role emphasizes independent case assessment within structured processes and ongoing process optimization.

Ideal candidates will have a paralegal qualification and experience in collections management, paired with clear, solution-oriented communication and strong teamwork.

Qualifikationen

• Completed training as a paralegal/legal assistant or a comparable qualification.
• Experience in collections management.
• Structured and independent approach to work.
• Clear, solution-oriented communication.
• Teamwork skills and a strong sense of responsibility.

Aufgaben

• Independently manage your own cases — this is not an assistant role
• Communicate with debtors, clients, and partners by phone and in writing
• Handle complaints
• Assess individual cases and decide on the appropriate next steps within your remit
• Coordinate and liaise with external law firms
• Contribute to the further development and optimization of processes
• Manage your own client portfolios within clearly structured processes

Kenntnisse

Collections Management

Client Portfolio Management

Clear Communication

Teamwork Skills

Independent Work

Ausbildung

Paralegal Qualification

Tools

Case Management

Process Optimization

Complaint Handling

Independent Work

Assessment of Cases

Jobbeschreibung

• Independently manage your own cases — this is not an assistant role
• Communicate with debtors, clients, and partners by phone and in writing
• Handle complaints
• Assess individual cases and decide on the appropriate next steps within your remit
• Coordinate and liaise with external law firms
• Contribute to the further development and optimization of processes
• Manage your own client portfolios within clearly structured processes

Requirements

• Completed training as a paralegal/legal assistant or a comparable qualification
• Experience in collections management
• Structured and independent approach to work
• Clear, solution-oriented communication
• Teamwork skills and a strong sense of responsibility

Core Competencies

Demonstrates expertise in managing client portfolios and collections management while effectively communicating with debtors, clients, and partners. Capable of independently assessing cases and optimizing processes within a structured framework.

Highest-signal resume keywords

• Collections Management
• Client Portfolio Management
• Clear Communication
• Teamwork Skills
• Paralegal Qualification

ATS Optimization Keywords

Hard Skills

• Case Management
• Process Optimization
• Complaint Handling
• Independent Work
• Assessment of Cases

Soft Skills

• Solution-Oriented Communication
• Strong Sense of Responsibility

Certifications & Qualifications

• Paralegal Qualification
• Legal Assistant Training

Industry Keywords

• Debt Collection
• Client Liaison
• External Law Firms Coordination