Collections & Forderungsmanagement Specialist (m/w/d)

Roadsurfer GmbH; München; Vor Ort; EUR 49.500 - 60.500; Vollzeit

Benefits dieser Stelle

Flex work policy

Annual camper rental

Job bike offer

Team events

Bright office environment

Corporate benefits platform

Zusammenfassung

Roadsurfer GmbH in Munich is seeking a professional to manage receivables across the order-to-cash process and implement AI solutions for payment automation. Responsibilities include identifying payment issues, overseeing refunds, and collaborating with various teams for integrated solutions.

The ideal candidate will have a background in finance, be fluent in German and English, and possess analytical skills. The salary for this role is up to €55,000 gross annually.

Qualifikationen

• Experience in payment processing, receivables management, or accounting.
• Ability to creatively solve complex payment issues.
• Comfortable with automation and process-oriented tasks.

Aufgaben

• Identify and implement automation and AI use cases.
• Manage and improve payment flows, refunds, and receivables.
• Analyze payment behavior and anomalies.
• Collaborate with internal teams and external partners.

Kenntnisse

Fluency in German

Fluency in English

Analytical mindset

Ownership of payment issues

Automation affinity

Ausbildung

Completed vocational training or degree in financial field

Tools

SAP S/4HANA

Jobbeschreibung

Why roadsurfer?

• TEAM SPIRIT & TEAM EVENTS: Look forward to a friendly atmosphere with flat hierarchies, lots of fun, and great team spirit, as well as regular team events like group sports sessions, pizza & beer nights, and more.
• FLEX WORK & WORKATION: Enjoy flexibility in working hours with our Flex Work Policy, allowing you to alternate between office days and home office days, and even work for one month per year from anywhere in Europe.
• PERSONAL DEVELOPMENT: We support your personal and professional growth through an individual growth plan and our in-house academy.
• CAMPER BUDGET: You’ll receive an annual free rental for our campers, so you can experience the happyroadsurfing lifestyle yourself.
• JOB BIKE: Stay fit with our job bike offer.
• DISCOUNTS: Take advantage of our corporate benefits platform, the Travel Industry Card, and family & friends discounts.
• THE PLACE TO BE: Enjoy a beautiful, bright office equipped with everything your heart desires, including a ping pong table and foosball.
• OFFICE DOGS: Dogs are more than welcome at our office!

You take ownership of receivables management across the full order-to-cash process and build it into an AI-supported, scalable function.

Your responsibilities

• Identify and implement automation and AI use cases across payment allocation, dunning, and fraud detection

• Manage and continuously improve payment flows, refunds, and outstanding receivables

• Build a fact-based understanding of payment behavior and anomalies (fraud patterns)

• Work closely with Customer Service, Legal, Damage Invoicing, and IT to develop integrated solutions

• Collaborate with external market partners such as Crefo outside Germany to improve credit assessment processes

What you bring

• Completed vocational training in a commercial or financial field with experience in payment processing, receivables management, or accounting, or a degree in business administration

• You get to the bottom of why payments are outstanding, think creatively about solutions, and take ownership of getting them resolved, regardless of how complex the situation is

• Analytical mindset and an affinity for automation and process-oriented work

• Fluency in German and English is a must

• Experience with SAP S/4HANA is a plus

Your Salary

The salary range for this position is up to €55,000 gross annually. Your salary will be reviewed at least once a year during an annual performance review.

About roadsurfer

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!