Clinical Support Worker - Older people's mental health- community based B3

NHS Ayrshire & Arran; See; On-site; EUR 25,000 - 28,000; Full time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

Employee Assistance Programme

NHS discounts

Job summary

NHS Greater Glasgow and Clyde is seeking a Band 3 Clinical Support Worker to support patients with mental health needs in the community. You will manage your own caseload, visit patients and report changes in their wellbeing to the nursing team, while performing delegated tasks from registered nurses.

The post is permanent, full-time (36 hours/week) with a Monday–Friday 09:00–17:00 shift pattern. Base locations include Elderpark Clinic and Shawmill Resource Centre, with NHS pension and holiday

Qualifications

• Previous experience in a caring environment is essential.
• Excellent communication and interpersonal skills are required.
• Opportunities to develop specialist skills including venepuncture and SPIRIT training.
• A current driving licence is essential for the role.

Responsibilities

• Manage a delegated caseload of patients within the community.
• Visit patients and report changes in their psychological needs to the nursing and medical team.
• Undertake delegated tasks assigned by registered mental health nurses.
• Support patients who are experiencing stress and distress.
• Communicate effectively with patients, families, carers, and multidisciplinary team members.
• Monitor patients prescribed cognitive enhancers.
• Complete physical health checks for patients taking antipsychotic medication.
• Contribute to the delivery of high-quality patient care within the community mental health service.

Skills

Excellent communication and Interper­-

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

An exciting opportunity has arisen within the Older People’s Community Mental Health Team for a Band 3 Clinical Support Worker. The post holder will support patients with organic or functional mental health illnesses who have been referred to the service. The successful candidate will manage their own caseload, visiting patients in the community and reporting any changes in their psychological wellbeing to the nursing and medical team.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

Permanent, full-time, 36 hours per week

Shift Pattern - Monday to Friday, 09:00 - 17:00

Base location - Elderpark Clinic/ Shawmill Resource Centre

Key Responsibilities

• Manage a delegated caseload of patients within the community.
• Visit patients and report changes in their psychological needs to the nursing and medical team.
• Undertake delegated tasks assigned by registered mental health nurses.
• Support patients who are experiencing stress and distress.
• Communicate effectively with patients, families, carers, and multidisciplinary team members.
• Monitor patients prescribed cognitive enhancers.
• Complete physical health checks for patients taking antipsychotic medication.
• Contribute to the delivery of high‑quality patient care within the community mental health service.

Knowledge, training, qualifications and/or experience required to do the job

• Previous experience working in a caring environment is essential, preferably within a healthcare or mental health setting.
• Excellent communication and interpersonal skills are required.
• Opportunities will be available to develop specialist skills, including venepuncture and SPIRIT training.
• A current driving licence is essential for the role.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

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Tip

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NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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