Client Scheduling Coordinator

TEKsystems; Deutschland; Hybrid; EUR 36.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Zusammenfassung

TEKsystems is seeking a Monday–Friday Client Scheduling Coordinator in a hybrid role based in Whitehouse Station, NJ. The position handles home assessment scheduling, coordinating with risk consultants and clients to ensure timely appointments. The role requires high-volume outreach, strong organization, and professional communication.

Pay is $20.00–$21.00 per hour, with a contract-to-hire path. Benefits include health, retirement and other standard offerings.

Qualifikationen

• Experience in customer service or client-facing roles.
• Familiarity with MS Office; ability to manage emails and scheduling.
• Insurance industry experience is a plus.

Aufgaben

• Acting as the point of contact between the client throughout the home assessment scheduling process
• Making a high volume of outbound contacts to secure appointments
• Maintain an appointment-setting process that accommodates client and partner needs
• Follow through with tasks using company resources
• Prioritize detail to improve scheduling experience
• Communicate needs clearly and professionally with partners
• Respond to inquiries within 24 hours
• Provide monthly scheduling trends and concerns to leadership
• Communicate with internal and external partners via emails, calls, MS Teams

Kenntnisse

Customer service

MS Office Suite

Ausbildung

College Degree or currently pursuing

Jobbeschreibung

Monday-Friday - Shifts - 9am-5:30pm or 9:30am-6:00pm (1 Day WFH) - $21/hour

The main role of a Client Scheduling Coordinator is to function as the point of contact between the company and the client throughout the home assessment scheduling process and support our Risk Consultants in meeting monthly/yearly production and timeliness goals. Our coordinators work diligently to build relationships to create strong partnerships with internal and external business partners to manage the home assessment scheduling process in an assigned territory. Acting as a subject matter expert on the geography of their assigned territory while working to ensure that appointments are scheduled logically and efficiently.

Job Responsibilities:

• Acting as the point of contact between the client throughout the home assessment scheduling process
• Making a high volume of outbound contacts (calls/emails) to secure appointments
• Maintain an appointment-setting process that accommodates the needs of both clients and business partners
• Follow through with all tasks in an effective and efficient manner by using company and department resources
• Consistently complete tasks with an increased focus on the details to improve the scheduling experience
• Proactively and clearly communicate needs and concerns
• Work to collaboratively respond to inquiries within 24 hours of receipt
• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
• Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)

Skills

customer service, ms office suite

Top Skills Details

customer service,ms office suite

Additional Skills & Qualifications

• Experience working for an insurance company
• College Degree or currently pursuing

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Whitehouse Station, NJ.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Whitehouse Station,NJ.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.