Client Advisor

Approach People Recruitment; Deutschland; Vor Ort; EUR 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Employee jewelry discount

Zusammenfassung

Approach People Recruitment presents an exciting Sales Consultant (m/f/d) position for a luxury jewelry brand. You will advise clients in person and through multiple channels, present collections, and ensure high service standards in a fast-growing, internationally successful company.

The role emphasizes building lasting customer relationships, applying cross-selling strategies, and contributing to a premium shopping experience. A dynamic, hybrid team environment and staff discounts are offered.

Qualifikationen

• At least one year of professional luxury retail experience.
• Confident handling of demanding customers and understanding their wishes.
• Self-assured, professional demeanor – even over the phone.
• Team-oriented with a hands-on mentality and solution-focused thinking.
• High flexibility and adaptability to new requirements.
• Independent working style with openness to digital and hybrid team structures.
• Fluent in German and English, both written and spoken.

Aufgaben

• Personalized advice and support for customers in person, by phone, via email, and in live chat.
• Conducting consultation appointments and presenting the jewelry collection.
• Ensuring excellent service and quality standards in sales.
• Optimizing product presentation, visual merchandising, and promotional areas to increase sales potential.
• Actively applying sales-promoting measures and cross-selling strategies.
• Working with management to achieve and exceed sales targets.
• Handling administrative processes (including returns, repairs, workshop coordination).
• Establishing and maintaining long-term customer relationships to promote a loyal customer base.

Kenntnisse

Luxury retail experience

Customer service

Communication

Team player

Adaptability

Jobbeschreibung

Sales Consultant (m/f/d) – Jewelry Exhibition

Our client – a renowned jewelry brand founded in 2003 – has rapidly developed into one of the leading providers of diamond jewelry in Europe. With an impressive presence in metropolises such as London, Paris, Berlin, and Sydney, it sets new standards in the market for high-quality yet affordable jewelry. The focus is always on celebrating special life moments with unique pieces of jewelry.

To strengthen the team, we are looking for a committed and service-oriented individual as a Sales Consultant (m/f/d) who will support customers with expertise, empathy, and passion – acting as an authentic brand ambassador.

Your Responsibilities:

• Personalized advice and support for our customers – in person, by phone, via email, and in live chat.
• Conducting consultation appointments and professionally presenting the jewelry collection.
• Ensuring excellent service and quality standards in sales.
• Optimizing product presentation, visual merchandising, and promotional areas to increase sales potential.
• Actively applying sales-promoting measures and cross-selling strategies.
• Working with management to achieve and exceed sales targets.
• Handling administrative processes (including returns, repairs, workshop coordination).
• Establishing and maintaining long-term customer relationships to promote a loyal customer base.

Your Profile:

• At least one year of professional experience in luxury retail, ideally in the jewelry or watch industry.
• Confident interaction with demanding customers and a keen sense of their wishes and expectations.
• Self-assured, professional demeanor – even over the phone.
• Team-oriented personality with a hands-on mentality and solution-oriented thinking.
• High flexibility and the ability to adapt to new requirements.
• Independent working style and openness to digital and hybrid team structures.
• Fluent in German and English, both written and spoken.

What to Expect:

• An exciting position in a growing, internationally successful company.
• Working in a committed, dynamic, and supportive team.
• Attractive performance-based commissions.
• Employee discounts on exclusive jewelry pieces.
• Development opportunities within the brand.