Care Navigator

Gloucestershire County Council; Deutschland; Hybrid; EUR 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Annual leave 25.5 days

LGPS pension

Staff discounts

Career progression

Green Car Scheme

EAP

Wellbeing events

Zusammenfassung

Gloucestershire County Council is recruiting a full-time Care Navigator to support hospital discharge and Discharge to Assess pathways across Gloucestershire. The role involves countywide travel, working with hospitals, social care teams and community partners to promote reablement and independence.

You will join a supportive Care Navigation Team, with flexible hybrid working and opportunities for training and progression within Adult Social Care.

Qualifikationen

• GCSE Maths & English Level 9-4 or equivalent.
• Level 3 Qualification in Health and Social Care, or equivalent Health and Social Care experience.
• Knowledge of Gloucestershire services and how to access them.
• Evidence of good communication skills, both verbal and written.
• Understanding of reablement and strengths-based practice.
• Proficiency in IT and using digital systems.
• Ability to work in a fast-paced environment.

Aufgaben

• Support hospital discharge and Discharge to Assess pathways across Gloucestershire.
• Coordinate access to local support services and reablement options.
• Promote independence and daily living skills for service users.
• Work flexibly across county sites, including weekends if required.
• Collaborate with social workers, health partners and carers.

Kenntnisse

Discharge to Assess coordination

Good communication

IT skills

Self-reflection

Flexible across discharge settings

Team collaboration

Travel within county

Ausbildung

GCSE Maths & English (9-4)

Level 3 Health & Social Care

Tools

IT systems

Jobbeschreibung

We have a full time Care Navigator position available within our Care Navigation Team, supporting people across hospital discharge and Discharge to Assess pathways. This may include working with acute hospitals, community hospitals, assessment bed settings, home-based discharge pathways, and wider Pathway 1 to Pathway 3 arrangements across Gloucestershire. This is a countywide role and will require travel to numerous sites across Gloucestershire as part of the role. You will be working as part of a supportive Care Navigation Team and may be required to work flexibly across different discharge settings depending on service need countywide. Please note that weekend availability may be required. The Care Navigation Team is part of the wider Adult Social Care discharge and assessment service, with a supportive and engaged management structure. You will work alongside colleagues from a range of professional backgrounds, including Social Workers, Adult Social Care Practitioners, Social Care Leads, Social Work Leads, managers and administrative colleagues, as well as health, reablement and community partners involved in supporting safe and timely discharge, recovery and independence. The role of the Care Navigator is to improve the journey for people and their carers or family members as they move through hospital discharge and Discharge to Assess arrangements. You will help improve coordination and access to support services, with a strong focus on reablement, promoting independence, and supporting people to regain or maintain daily living skills wherever possible. Working alongside health, social care, reablement and community partners, you will help identify strengths, reduce barriers to discharge, and support people to achieve the best possible outcomes in the most appropriate setting. You will also develop your knowledge of local support services and ensure that people are aware of the support available in their local community. Other areas of support include responding to concerns about a person's home environment, including visiting people's homes to assess concerns raised and help address any barriers to discharge. As part of our front door hub model, Care Navigators may also support practical arrangements where people have pets left at home, helping to reduce anxiety and support safe, timely discharge planning., It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. If you are an Internal applicant and consider yourself to have a disability

• as per the Equality Act (2010), please declare this in an email to [e-mail], as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
• a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person's ability to carry out normal day-to-day activities.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Are you looking for a challenge to utilise your existing skills and knowledge in a Health and Social Care setting? Then this could be the perfect opportunity for you!, As Care Navigators, we understand the work you do on a daily basis and provide the support you need to make a difference to the people of Gloucestershire.

To join us, you must have:

• GCSE Maths & English Level 9-4 or equivalent
• Level 3 Qualification in Health and Social Care, or equivalent Health and Social Care experience
• Knowledge and understanding of services available to patients/ individuals in Gloucestershire and how to access them.
• Evidence of good communication skills, good verbal, and written communication.
• An understanding of reablement, strengths-based practice and the importance of supporting people to regain confidence, independence and daily living skills following a period of illness, hospital admission or change in circumstances.
• Good IT Skills
• Ability to work in a fast-paced environment.
• Ability to be self-reflective, discuss areas for development, and identify how these can be achieved.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website. If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.

This is a fantastic opportunity to join Gloucestershire County Council. If you join us, you can be confident of becoming part of a welcoming, supportive, passionate, innovative, and very experienced team. We use the Three Conversation approach, a model that re-emphasises focus on people, their strengths and the networks and community around them. The suitable candidate will be well supported within their role and will receive regular supervision. We fully support agile working and ask teams to be in the office on days they are working together and holding their 'huddles' where teams work together on exploring how to support the people we work with. At Gloucestershire County Council, our Make the Difference approach is about helping people live as independently as possible, staying connected to their communities and building on their own strengths. In this role, you will make a real difference by supporting people at a key point in their recovery journey, helping them move safely from hospital or short-term support into the most appropriate setting, with a focus on reablement, confidence and long-term independence. See how Gloucestershire Adult Social Care's #Makethedifference is transforming lives and reinvigorating social work in the county by reading our Community Care Editorial.

• 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays
• Membership of a Local Government Pension Scheme
• Discounts at a number of major supermarket chains and high street retailers
• Transfer options after one year in post, allowing for continuous development of skills and knowledge in different Adult Social Care settings.
• Accredited post-qualified training opportunities, enabling you to develop your skills
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Strong emphasis on a supportive working environment and developing our employees with 94% having participated in their annual appraisal and regular health and wellbeing events.
• And much more!