Business Product Owner | Full Time (m/w/d)

CONROO; München; Hybrid; EUR 75,000 - 110,000; Full time

Benefits offered by this job

Mission that matters

Workation: remote work up to 30 days

Time Off for milestones

Ownership and impact

Office locations in Munich/Nuremberg/D

Employee discounts

International team culture

S.H.A.R.E sessions and learning

Job summary

CONROO is seeking a Business Product Owner to own a key market's performance, growth, and leadership. You will collaborate with Product, Engineering, Sales and Customer Success to expand the product and improve efficiency, while acting as the primary customer contact and turning feedback into actionable insights.

You will work from Munich with a hybrid setup, leveraging your client-facing background to align stakeholders and drive go‑to‑market initiatives that scale the business.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• 3+ years of experience in customer success, account management, or similar in a B2B SaaS environment.
• Fluent in English; proficiency in additional languages is a plus.
• Strong stakeholder engagement and ability to bridge technical and executive levels.
• Interest in software development and willingness to learn new tools.

Responsibilities

• Take full ownership of a market's performance and growth to establish market leadership.
• Drive product expansion and enhance operational efficiency across teams.
• Be the main point of contact for customers, turning feedback into actionable insights.
• Coordinate with Product, Engineering, Sales and Marketing for successful go-lives.
• Influence roadmap decisions through market research and customer data.

Skills

Stakeholder engagement

English fluency

Curiosity about software development

Education

Bachelor's degree in Business Administration or related field

Job description

Picture logistics that run like clockwork – fast, smart, and seamless.

Autonomous logistics does not start with self-driving trucks. It starts with CONROO.

At CONROO, we are building an intelligent infrastructure that drives terminals and depots towards autonomy by connecting truck drivers, terminals, and depots through continuous data flows. We replace manual and paper-based processes with real-time, data-driven workflows, turning chaos into connected systems and making truck handling fully digital.

Every step we automate today lays the foundation for terminals and depots to operate autonomously tomorrow.

We are CONROO and we are driving logistics to autonomy.

About This Role

We are looking for a Business Product Owner to join our team and act as a mini-CEO for one of our key markets, taking full ownership of its performance and growth. You will play a crucial role in establishing and maintaining our products' market leadership, driving product expansion, and enhancing operational efficiency.

What success looks like

In your first month

You understand our product, customers, and operational landscape; how value is created, delivered, and scaled and start identifying opportunities for improvement.

You establish strong working relationships with the Product, Engineering, Sales, and Customer Success teams.

By 3 months

Alongside our Product Owner, you contribute to defining a clear product vision and strategy, grounded in customer needs and market realities.

You analyse product workflows and cost structures to improve efficiency and reduce time-to-market without sacrificing product quality.

You coordinate cross-functional initiatives with Engineering, Sales, and Marketing to ensure efficient and well-executed go-lives.

You become the main point of contact for our customers and engage directly with them, turning feedback into clear, actionable insights.

By 6 months

You proactively drive product and operational improvements that measurably impact efficiency, cost, and customer satisfaction.

You influence roadmap decisions through market research, competitive analysis, and customer data.

You streamline customer support and success processes to improve response times and long‑term customer health.

You’re trusted as a key partner across teams – shaping how we scale, not just what we build.

What You Need to Be Successful:

You have a Bachelor's degree in Business Administration, Management, or a related field.

You bring 3+ years of experience in customer success, account management, or similar roles within a B2B environment, ideally in SaaS.

You are fluent in English. Proficiency in additional languages is a plus.

With the strong background in client‑facing roles you bring, you know how to engage stakeholders at every level, bridging the gap between technical execution and executive leadership.

You have an interest in software development, are eager to learn new tools and technologies, and bring basic coding experience.

You quickly grasp complex processes & technical requirements allowing you to create tailored solutions that deliver value for both clients and the business.

You put the customer first, anticipate their needs, and focus on delivering solutions that improve satisfaction and the overall experience.

You are based in Munich and able to work from the office 3 days per week.

Previous experience in the logistics industry.

Experience working in a startup or scale-up environment.

How We Set You Up to Be Successful

We don’t just define what success looks like – we actively support you in getting there through a structured, hands‑on onboarding process during your first six months with us.

Onboarding sessions with your hiring manager & COO, Ksenia, to understand your role, goals, and priorities.

Onboarding sessions with our COO, Ksenia and CEO, Felix, to learn about CONROO’s vision, strategy, and business.

HR onboarding, with our People Partner, Hind, covering our values, tools, policies, and processes.

Product onboarding session with our Product Owner, Özgür.

A buddy system to support you during your first 2 months.

Clear goals for your first 1, 3, and 5 months, with expectations defined from day one so you know how success is measured.

We know that starting a new role can overwhelm. That’s why we provide clear documentation, a structured to‑do list, and role‑specific materials to help you get up to speed quickly.

We’re a team of around 30 curious minds working from our offices in Munich and Nuremberg – and remotely across Germany. We value ownership and a mindset driven by continuous learning. We take ideas seriously, see them through, and aren’t afraid to roll up our sleeves when challenges arise. As we grow, we keep raising the bar, looking for smarter, better ways to work – and have fun in the process together along the way.

• A mission that matters: Be part of a company that’s working on something meaningful and a purpose you can stand behind.
• Workation: Switch up your usual scenery and spend up to 30 days working remotely from a different location.
• CONROO Time Off: Some moments deserve more than a celebration! Enjoy extra days off for special milestones like your birthday, wedding, or welcoming a new family member.
• Witness your actions shape our direction: You’re given the ownership and trust to make decisions that matter and the results are visible.
• Company getaway: Two annual team getaways where we work, unwind, and connect – away from the office. We went to the Austrian Alps last year, where should we go next?
• Multiple office locations: Join us in one of our vibrant offices in Munich, Nuremberg, or Duisburg.
• Employee discounts: Use our employee discount portal to access attractive deals from top brands across tech, travel, fashion, home, and more – online and in-store.
• International team: With 10 nationalities across a team of around 30 people, you’ll be part of a naturally diverse environment where different perspectives come together.
• Hungry for knowledge?: Our monthly S.H.A.R.E sessions teach you something new every month and give you the stage to share your passion & expertise too. If you want to go further, we’re happy to support you with a course, workshop, or other training opportunities.

Our Recruitment Process - simple, quick, and human.