Business Processes Consultant (f/m/d) - SAP SuccessFactors

SAP SE; Berlin; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

You will join SAP SE as a SuccessFactors consultant, turning HR requirements into working configurations. You’ll analyze processes, design solutions, and deliver measurable customer value across the DACH region.

You’ll work on workshops, system configurations, and AI-enabled HR features, helping clients move toward greater automation while maintaining clarity and trust in client relationships.

Qualifications

• Hands-on experience with SAP SuccessFactors or SmartRecruiters across modules like Employee Central, Time Management or Payroll.
• Understanding of business process management, modeling and architecture with mapping to customer value.
• A SuccessFactors certification strengthens the application.
• Fluency in German and English is required.

Responsibilities

• Consult across the full SuccessFactors implementation lifecycle from workshops to go-live.
• Activate AI-powered HR features and support go-live in premium SAP engagements.
• Prepare and run customer workshops on process design and scope.
• Configure systems and assist with root cause analysis during delivery.
• Help clients activate AI Agents and Assistants within SuccessFactors.

Skills

SAP SuccessFactors

SmartRecruiters

Employee Central

Time Management

Payroll

Business process management

Business process modeling

Business architecture

AI capabilities

German-English fluency

Tools

AI tools

Job description

Job Description

What you'll bring

You are a SuccessFactors consultant who turns HR requirements into working configurations. You analyse and model business processes, design solutions, and create outcomes that deliver real customer value.

• You have hands-on experience with SAP SuccessFactors or SmartRecruiters, across modules such as Employee Central, Time Management, or Payroll.
• You understand business process management, business process modeling, and business architecture — and can map processes to clear customer value propositions.
• A SuccessFactors certification strengthens your application.
• Fluency in German and English is required.

You build trust with customers through honest, clear communication. You bring emotional intelligence to client relationships and solve complex problems with structure. You keep customer goals at the centre and adapt your communication style to the audience. You have a foundational understanding of AI capabilities within SuccessFactors and are ready to deepen it.

All roles at SAP require you to use AI tools as part of daily work. This means practising agentic AI, applying context engineering for quality outputs, contributing to AI-assisted automation and prototyping, and driving AI adoption with colleagues and customers - while assessing AI outputs critically and consistently.

What you'll build

You work as a consultant across the full SuccessFactors implementation lifecycle. You support clients from initial workshops through to go-live, and help them activate AI-powered HR features that move operations toward greater automation.

• Prepare and run customer workshops on process design and solution scoping.
• Execute system configurations and assist with root cause analysis during delivery.
• Help clients activate AI Agents and Assistants within SuccessFactors.
• Contribute to business process automation that reduces manual HR operations.
• Support go-live delivery within SAP's premium services engagements.

Where you belong

You join a SuccessFactors consulting team that works with HR leaders and IT stakeholders across the DACH region. The team delivers end-to-end HR process transformations for organisations at every stage of their SAP journey. AI is changing how HR operates, and this team is directly part of that shift. You will work on live client engagements where process expertise and AI capability matter equally. This is a strong environment to grow as a consultant and shape what modern HR looks like.

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.