Business Process Specialist (w/m/d)

C&A; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

C&A academy

Partner discount

Employee discount 20%

30 days vacation

Corporate pension

Mental health program

International environment

Open feedback culture

Zusammenfassung

C&A is seeking a Business Process Specialist in Düsseldorf to drive process simplification and deliver practical solutions across the business. You’ll work with stakeholders to translate requirements, evaluate trends, and ensure feasibility across end-to-end processes.

Join our international team to implement and integrate tools, provide support, and develop training materials. Fluent English required; experience in retail operations or fashion is a plus as we continue to modernize our

Qualifikationen

• University degree in Business Administration or related field.
• Minimum 2 years of experience in business operations, process management, ERP implementations, or consulting.
• Strong communication and stakeholder management skills.
• Understanding of retail processes, ideally in fashion or apparel.
• Experience with Agile and traditional project methodologies.
• Fluent English (written and spoken).

Aufgaben

• Drive process simplification and maximize the value of business solutions.
• Collaborate with stakeholders to understand requirements and translate them into practical solutions.
• Evaluate market developments, industry trends, and new technologies to identify opportunities for improvement.
• Assess feasibility of proposed solutions across end-to-end business processes.
• Support the implementation, integration, and continuous improvement of business tools and systems.
• Provide first- and second-level support for delivered solutions.
• Support User Acceptance Testing (UAT) activities.
• Create training materials and deliver training sessions to enable adoption of new tools and processes.

Kenntnisse

Communication

Stakeholder management

Agile PM

Process improvement

ERP experience

Retail processes

English fluency

Proactive problem solving

Ausbildung

Bachelor's degree in Business Administration

Tools

ERP systems

Jobbeschreibung

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores in Europe and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for the many. We are building on more than 180 years of experience in the fashion industry and continuously modernize the company to become an omnichannel fashion retailer. At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Business Process Specialist (w/m/d)!

As a Business Process Specialist, you will work closely with stakeholders across the business to identify opportunities for improvement, simplify processes, and deliver solutions that drive operational excellence.

Your Key Responsibilities Will Include

• Driving process simplification and maximizing the value of business solutions
• Collaborating with stakeholders to understand business requirements and translate them into practical solutions
• Evaluating market developments, industry trends, and new technologies to identify opportunities for improvement
• Assessing and validating the feasibility of proposed solutions across end-to-end business processes
• Supporting the implementation, integration, and continuous improvement of business tools and systems
• Providing first- and second-level support for delivered solutions
• Supporting User Acceptance Testing (UAT) activities
• Creating training materials and delivering training sessions to enable effective adoption of new tools and processes

What You Bring

• A university degree in Business Administration or a comparable field
• At least 2 years of professional experience in business operations, process management, ERP implementations, or consulting
• A passion for process improvement and continuous simplification
• A solid understanding of retail business processes, ideally within the fashion or apparel industry
• Good awareness of market trends, innovations, and digital solutions
• Experience working with both Agile and traditional project methodologies
• Strong communication and stakeholder management skills
• A proactive, solution-oriented mindset
• Fluent English language skills, both written and spoken

What We Offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.