Business Process Specialist (w/m/d)

C&A Mode GmbH & Co. KG; Düsseldorf; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

C&A academy

Job summary

C&A Mode GmbH & Co. KG in Düsseldorf is seeking a Business Process Specialist to drive process simplification and deliver end-to-end improvements across our operations.

You will work with stakeholders, evaluate market trends, and support the rollout of new tools with a focus on adoption and ongoing optimization. The ideal candidate has a degree in business administration and 2+ years in process management, ERP implementations, or consulting, with strong English and a proactive, solution-oriented

Qualifications

• This role requires a university degree in business administration or a comparable field.
• At least 2 years of professional experience in business operations, process management, ERP implementations, or consulting.
• A passion for process improvement and continuous simplification.
• A solid understanding of retail business processes, ideally within fashion or apparel.

Responsibilities

• Drive process simplification and maximize the value of business solutions.
• Collaborate with stakeholders to understand requirements and translate them into practical solutions.
• Evaluate market developments and new technologies to identify improvement opportunities.
• Assess feasibility of proposed solutions across end-to-end processes.
• Support implementation, integration and continuous improvement of tools and systems.
• Provide first- and second-level support for delivered solutions.
• Support UAT activities and create training materials with trainings.

Skills

Process improvement

Stakeholder management

Agile & traditional project management

Communication skills

Proactive problem-solving

Education

University degree in Business Administration or comparable field

Tools

ERP implementations

Job description

The future looks like you

With over 1,300 stores in 17 European countries and more than 25,000 employees, C&A is one of Europe’s leading fashion retailers. Every day, C&A welcomes millions of visitors to its stores inEurope and to its online shop. C&A offers quality and long-lasting fashion at affordable prices for
the many. We are building on more than 180 years of experience in the fashion industry andcontinuously modernize the company to become an omnichannel fashion retailer.

At C&A we are driven by our values and we believe that affordable and high-quality fashion is not contradictory to caring for people & the planet, we are always forward thinking and acting to develop our business and innovate the industry. This is your chance to join the C&A team as a Business Process Specialist (w/m/d)!

Your responsibilities

As a Business Process Specialist, you will work closely with stakeholders across the business to identify opportunities for improvement, simplify processes, and deliver solutions that drive operational excellence.

Your key responsibilities will include:

• Driving process simplification and maximizing the value of business solutions
• Collaborating with stakeholders to understand business requirements and translate them into practical solutions
• Evaluating market developments, industry trends, and new technologies to identify opportunities for improvement
• Assessing and validating the feasibility of proposed solutions across end-to-end business processes
• Supporting the implementation, integration, and continuous improvement of business tools and systems
• Providing first- and second-level support for delivered solutions
• Supporting User Acceptance Testing (UAT) activities
• Creating training materials and delivering training sessions to enable effective adoption of new tools and processes

What you bring

• A university degree in Business Administration or a comparable field
• At least 2 years of professional experience in business operations, process management, ERP implementations, or consulting
• A passion for process improvement and continuous simplification
• A solid understanding of retail business processes, ideally within the fashion or apparel industry
• Good awareness of market trends, innovations, and digital solutions
• Experience working with both Agile and traditional project methodologies
• Strong communication and stakeholder management skills
• A proactive, solution-oriented mindset
• Fluent English language skills, both written and spoken

What we offer

This is an opportunity for you to join us on a truly exciting transformation journey, where you’ll be able to leave footprints that last and contribute significantly to our vision. As well as knowing that you played a key part in the evolution of one of Europe’s most recognizable retail brands, you will also enjoy:

• Countless learning and development opportunities via our C&A academy
• Access to a Partner Discount Scheme
• An employee discount of 20% in C&A stores
• 30 days' vacation
• Corporate pension scheme
• Mental health and wellness program
• An exciting job in an international and inspirational working environment
• A positive working atmosphere and a talented team with an open feedback culture

C&A fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board that is committed to building a diverse and inclusive organization where everyone can become their best self.
We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
Even if you don't check every box, but see yourself contributing, please apply and help us build an inclusive community.