Business Process Owner (BPO) - Order Management (Location: Flexible in Europe)

ABB; Ort; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global leader in robotics is seeking a Business Process Owner in Order Process to define and optimize the global Order Management process. Responsibilities include designing workflows and collaborating with ERP teams, requiring strong skills in order management and SAP S/4HANA. This role offers the chance to work in an innovation-driven environment and shape the future of robotics.

Qualifikationen

• Proven experience in order management or supply chain operations.
• Hands-on experience with complex orders, including DTO and RFCs.
• Excellent communication and training capabilities across functions.

Aufgaben

• Define the global Order Management process within the Q2O framework.
• Design workflows that optimize order capture, validation, and fulfillment.
• Collaborate with ERP teams to align tools with business needs.

Kenntnisse

Order management

Process excellence

Stakeholder management

ERP expertise

Analytical skills

Ausbildung

Bachelor’s or master’s degree in business or engineering

Tools

SAP S/4HANA

Jobbeschreibung

Overview

At ABB, we help industries outrun – leaner and cleaner. Progress is an expectation for you, your team, and the world. As a global market leader, we give you what you need to make it happen. It won’t always be easy; growing takes grit. But at ABB, you’ll never run alone – run what runs the world.

Reporting To

Commercial & Pricing Processes and Tools Manager

Business Process Owner – Order Process

This role sits within ABB’s Robotics business, a leading global robotics company. We are entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. By joining us now, you’ll be part of a pioneering team shaping the future of robotics – working alongside world‑class experts in a fast‑moving, innovation‑driven environment.

Your Role and Responsibilities

• Own and define the global Order Management process within the Q2O framework, ensuring governance, accuracy, and operational efficiency.
• Design end‑to‑end workflows that optimize order capture, validation, orchestration, and fulfillment, including complex cases like DTO and RFCs.
• Collaborate with ERP and orchestration teams to align SAP S/4HANA and digital tools with business and process needs.
• Translate business requirements into system capabilities, validating enhancements through testing, rollout, and continuous improvement.
• Drive global adoption and capability building through training, playbooks, expert communities, and data‑driven innovation.

Qualifications for the Role

• Bachelor’s or master’s degree in business, engineering, or related fields, with training in ERP, Lean/Six Sigma, or process excellence.
• Proven experience in order management, order‑to‑cash, or supply chain operations.
• Strong ERP expertise, preferably SAP S/4HANA, and familiarity with order orchestration and distributed production.
• Hands‑on experience with complex orders, including Design‑to‑Order (DTO) and Requests for Change (RFCs).
• Demonstrated success in global process design and system implementation within multinational environments.
• Skilled in translating business needs into system requirements and digital solutions.
• Excellent stakeholder management, communication, and training capabilities across functions.
• Analytical, data‑driven, and forward‑looking, with passion for digitalization and AI in order orchestration.

JR00012210