Business Operation Manager (EMEA)

AIRS Medical Inc; München; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading healthcare technology company is seeking a Sales Operations & CRM Specialist in Munich, Germany. In this role, you'll streamline processes, manage Salesforce CRM, and deliver data-driven insights. Candidates should have a Bachelor’s degree and at least 3 years of experience in sales operations, with strong proficiency in Salesforce and data analysis. This is a full-time position that allows for remote work with occasional travel and offers competitive benefits.

Leistungen

Paid Time Off

Latest gadgets and IT supplies

Access to WeWork globally

Training & Development

Qualifikationen

• 3+ years of experience in sales operations or similar analytical role.
• Experience in an international or fast-growing organization preferred.
• Exposure to healthcare or regulated industries is an advantage.

Aufgaben

• Maintain the accuracy of Salesforce data.
• Support the full sales cycle from creation to closure.
• Prepare sales and operational performance reports.

Kenntnisse

Salesforce proficiency

Data analysis skills

Strong communication skills in German and English

Organizational skills

Attention to detail

Ausbildung

Bachelor’s degree in Business Administration or related field

Tools

Salesforce

Excel/Google Sheets

Notion

Jobbeschreibung

About AIRS Medical

AIRS Medical is a fast-growing healthcare technology company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding global operations. Built on the belief that technology should help prevent illness, not just treat it, AIRS Medical empowers people to live healthier, longer lives. Our flagship solution, SwiftMR, is an FDA-cleared, cloud-based AI software that accelerates MRI scans by up to 50% without compromising diagnostic quality. Trusted by more than 1200+ sites globally, SwiftMR enhances imaging efficiency, patient comfort, and clinical workflow. AIRS Medical has been recognized with Frost & Sullivan's Technology Innovation Leadership Awards (2023 and 2024) and as the winner of the Facebook AI Research and NYU Langone Health fastMRI Challenges (2019 and 2020), underscoring our leadership in deep learning and medical imaging AI. As we continue expanding across the U.S., Europe and globally, AIRS Medical remains committed to advancing AI and robotics innovations that enhance patient care, support healthcare professionals, and redefine diagnostic efficiency.

To learn more about the company, please visit https://airsmed.com, https://www.linkedin.com/company/airsmed

Role Overview

We are seeking a proactive and detail-oriented Sales Operations & CRM Specialist to support our rapidly growing Sales and Business Development teams. In this role, you’ll streamline sales processes, own our Salesforce CRM, deliver data-driven insights, and define the metrics that drive our success. Your work will directly impact how efficiently and effectively our revenue teams operate.

Key Responsibilities

Sales Operations & CRM Management

• Maintain the accuracy and reliability of Salesforce data, ensuring deals,customer records, and documentation are always up to date.
• Support the full sales cycle from deal creation to closure — managingapprovals, documentation, and compliance checks.
• Monitor deal expirations and coordinate renewals with Sales.
• Collaborate with the Business Intelligence team to troubleshoot andoptimize Salesforce processes and data flows.

Cross-Functional Coordination

• Act as a bridge between Sales, Finance, Regulatory, and Legal teams tofacilitate smooth communication and process alignment.
• Coordinate the preparation and review of customer agreements, workingclosely with the Legal team on modifications and approvals.
• Ensure all regulatory and financial requirements are met before deals are finalized.
• Support the EMEA Sales team proactively, ensuring they receive timelyoperational support

Reporting & Documentation

• Prepare, maintain, and distribute regular sales and operationalperformance reports.
• Update dashboards and trackers to reflect key business metrics and KPIs.
• Document core processes and maintain resources in Notion to supporttransparency and knowledge sharing.
• Identify areas for process improvement and contribute to ongoingefficiency initiatives.

Requirements

Qualifications & Skills

Education & Experience

• Bachelor’s degree in Business Administration, Operations, Economics, ora related field.
• 3+years of experience in sales operations, business coordination, or asimilar analytical role.
• Experience in an international or fast-growing organization is stronglypreferred.
• Exposure to the healthcare, life sciences, or other regulated industries isan advantage.

Technical Competencies

• Proficiency in Salesforce with the ability to manage, update, andstructure complex data accurately.
• Strong Excel / Google Sheets skills, including data analysis functions(pivot tables, lookups, etc.).
• Experience using Notion, Slack , and other collaboration tools;familiarity with BI tools (e.g., Tableau, Power BI) is a plus.
• Ability to learn new systems quickly and adapt to evolving workflows.

Professional Skills

• Exceptional attention to detail and data accuracy.
• Strong communication skills in both German and English , writtenand spoken.
• Excellentorganizational and time management abilities —comfortable balancing multiple priorities.
• Proactive and curious , with a drive to understand how systems andprocesses fit together.
• Adaptable and self-motivated , thriving in a dynamic startupenvironment.
• Collaborative and approachable , able to build trust and communicateeffectively across departments.

Benefits

Work Conditions and Environment

• Work type : Full time
• Work From Home, with occasional business travel
• Collaborate with team members around the country and the world
• Paid Time Off
• Latest gadgets and IT supplies to decorate home-office
• Access to WeWork globally
• Training & Development

Hiring Process

• Document Screening
• Competency-based interview (Hiring manager, HR)
• Competency-based interview (CFO, HR)
• Culture-fit Interview (CEO)
• Onboarding