Business Operation Manager (EMEA)

AIRS Medical; München; Hybrid; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

A leading medical AI startup is seeking a Sales Operations & CRM Specialist in Munich to streamline sales processes and manage Salesforce. The ideal candidate has a Bachelor's in Business Administration and over 3 years of experience in sales operations. This role offers full-time work with the possibility of remote work and occasional travel.

Leistungen

Work From Home with occasional travel

Paid Time Off

Access to WeWork globally

Latest gadgets and IT supplies

Qualifikationen

• 3+ years of experience in sales operations or business coordination.
• Experience in fast-growing organizations is preferred.
• Exposure to healthcare or regulated industries is an advantage.

Aufgaben

• Manage Salesforce CRM and ensure data accuracy.
• Support the full sales cycle from deal creation to closure.
• Prepare and distribute sales performance reports.

Kenntnisse

Salesforce proficiency

Data analysis using Excel/Google Sheets

Strong communication in German and English

Attention to detail

Organizational and time management skills

Ausbildung

Bachelor's degree in Business Administration, Operations, Economics

Tools

Salesforce

Notion

Tableau

Power BI

Jobbeschreibung

Overview

AIRS Medical Inc., founded in Oct 2018, is a medical AI startup based in Seoul, Korea, that builds innovative products and services to improve patient experience and institutional efficiency in areas where productivity is limiting clinical value.

AIRS has demonstrated unparalleled deep learning technology in MR image reconstruction, consecutively winning 2019 and 2020 fastMRI Challenge hosted by Facebook AI Research (FAIR) and NYU Langone Health. This SwiftMR technology is a standalone software solution that enables up to 50% MRI scan time reduction without compromising image quality and has successfully been commercialized in Korea, US, Asian, and European markets.

As part of our growth strategy, we are seeking a Business Operation Manager for the DACH region to foster long-term relationships with our clients and ensure they derive maximum value from our solutions.

To Learn More About The Company, Please Visit:

https://airsmed.com/

https://www.linkedin.com/company/airsmed/

Role Overview

We are seeking a proactive and detail-oriented Sales Operations & CRM Specialist to support our rapidly growing Sales and Business Development teams. In this role, you\'ll streamline sales processes, own our Salesforce CRM, deliver data-driven insights, and define the metrics that drive our success. Your work will directly impact how efficiently and effectively our revenue teams operate.

Key Responsibilities

• Sales Operations & CRM Management
• Maintain the accuracy and reliability of Salesforce data, ensuring deals, customer records, and documentation are always up to date
• Support the full sales cycle from deal creation to closure — managing approvals, documentation, and compliance checks
• Monitor deal expirations and coordinate renewals with Sales
• Collaborate with the Business Intelligence team to troubleshoot and optimize Salesforce processes and data flows
• Cross-Functional Coordination
• Act as a bridge between Sales, Finance, Regulatory, and Legal teams to facilitate smooth communication and process alignment
• Coordinate the preparation and review of customer agreements, working closely with the Legal team on modifications and approvals
• Ensure all regulatory and financial requirements are met before deals are finalized
• Support the EMEA Sales team proactively, ensuring they receive timely operational support
• Reporting & Documentation
• Prepare, maintain, and distribute regular sales and operational performance reports
• Update dashboards and trackers to reflect key business metrics and KPIs
• Document core processes and maintain resources in Notion to support transparency and knowledge sharing
• Identify areas for process improvement and contribute to ongoing efficiency initiatives

Qualifications

• Bachelor\'s degree in Business Administration, Operations, Economics, or a related field
• 3+ years of experience in sales operations, business coordination, or a similar analytical role
• Experience in an international or fast-growing organization is strongly preferred
• Exposure to the healthcare, life sciences, or other regulated industries is an advantage

Technical Competencies

• Proficiency in Salesforce with the ability to manage, update, and structure complex data accurately
• Strong Excel/Google Sheets skills, including data analysis functions (pivot tables, lookups, etc.)
• Experience using Notion, Slack, and other collaboration tools; familiarity with BI tools (e.g., Tableau, Power BI) is a plus
• Ability to learn new systems quickly and adapt to evolving workflows

Professional Skills

• Exceptional attention to detail and data accuracy
• Strong communication skills in both German and English, written and spoken
• Excellent organizational and time management abilities — comfortable balancing multiple priorities
• Proactive and curious, with a drive to understand how systems and processes fit together
• Adaptable and self-motivated, thriving in a dynamic startup environment
• Collaborative and approachable, able to build trust and communicate effectively across departments

Benefits

• Work type: Full time
• Work From Home, with occasional business travel
• Collaborate with team members around the country and the world
• Paid Time Off
• Latest gadgets and IT supplies to decorate home-office
• Access to WeWork globally
• Training & Development

Hiring Process

• Document Screening
• Competency-based interview (Hiring manager, HR)
• Competency-based interview (CFO, HR)
• Culture-fit Interview (CEO)
• Onboarding