Business Development Director – Aftermarket

Wabtec; Deutschland; On-site; EUR 120,000 - 180,000; Full time

Job summary

Wabtec seeks a Director of Business Development for Information Solutions Aftermarket to lead the global services strategy and drive profitable growth. The role collaborates with Product Management, regional services teams, and key customers to align offerings with market needs and roadmaps.

You will manage cross-functional initiatives, build strategic partnerships, and coach a high-performing team while delivering on KPIs and long-term objectives.

Qualifications

• Bachelor's degree in Business, Engineering, Marketing, Project Management, or a related field.
• 10+ years of experience in Business Development, Commercial Management, Sales, Marketing, Project Management, or related disciplines.
• Experience in an international industrial organization, preferably in transportation or digital technologies.
• Proven experience leading cross-functional initiatives in a matrix organization.
• Strong strategic planning, business development and commercial management capabilities.

Responsibilities

• Develop and execute the Information Solutions Services strategy and long-term business plans.
• Identify and drive growth opportunities across global markets and key accounts.
• Collaborate with Product Management to align service offerings with business objectives.
• Support service proposals, tenders, and customer engagements.
• Ensure effective service delivery and operational performance with regional teams.
• Monitor KPIs, forecasts, and customer satisfaction metrics.

Skills

Leadership

Strategic planning

Business development

Stakeholder management

Analytical skills

Communication skills

German language

English language

Education

Bachelor's degree in relevant field

Tools

CRM systems

Forecasting tools

Sales planning tools

S&OP tools

Job description

The Business Development Director, has overall responsibility for Business Development and Services Activities / Performance worldwide for Information Solutions Aftermarket segment.His mission is to setup and implement the Product Line Services Strategy, shaping the organization and delivering on fixed objectives / KPIs to sustain global PL profitable growth.

Who will you be working with?

You will work closely with Product Line leadership, regional Services organizations, Operations, Product Management, Project Management, Key Account Managers, and strategic customers worldwide.

As a global leader within the Information Solutions Aftermarket business, you will collaborate across functions and regions to drive growth, enhance customer satisfaction, and ensure the successful delivery of service solutions aligned with business objectives and customer needs.

How will you make a difference?

As a member of the Information Solutions leadership team, you will be responsible for defining and executing the global services strategy for the Information Solutions Aftermarket segment. You will drive sustainable and profitable growth through business development, portfolio expansion, strategic partnerships, and operational excellence.

In this role, you will lead global service activities, shape the organization's capabilities, and ensure alignment between market opportunities, customer requirements, and product roadmaps. Your leadership will help strengthen customer relationships, improve business performance, and support the long-term success of the Information Solutions portfolio.

What do we want to know about you?

Required Qualifications & Experience

• Bachelor's degree in Business, Engineering, Marketing, Project Management, or a related field.
• 10+ years of experience in Business Development, Commercial Management, Sales, Marketing, Project Management, Product Management, or related disciplines.
• Experience within an international industrial organization, preferably in transportation, equipment manufacturing, digital technologies, or other technology-intensive industries.
• Proven experience leading cross-functional initiatives in a matrix organization.
• Strong strategic planning, business development, and commercial management capabilities.
• Experience driving growth initiatives and managing customer and stakeholder relationships.
• Strong analytical, organizational, and problem‑solving skills.
• Experience using CRM, forecasting, sales planning, or S&OP tools.
• Excellent written and verbal communication skills.
• Demonstrated people leadership, coaching, and talent development experience.
• Fluent English and German language skills, French is a plus

Nice to Have

• Experience within rail, transportation, digital solutions, software, or industrial technology sectors.
• Experience leading global teams and international business operations.
• Knowledge of aftermarket services, service portfolio management, and lifecycle support offerings.
• Change management and business transformation experience.
• Advanced Microsoft Office skills.

What will your typical day look like?

• Develop and execute the Information Solutions Services strategy and long-term business plans.
• Identify and drive business growth opportunities across global markets and customer accounts.
• Partner with Product Management to align service offerings and portfolio development with business objectives.
• Support commercial activities including service proposals, tenders, and customer engagements.
• Collaborate with regional and functional teams to ensure effective service delivery and operational performance.
• Monitor business performance, key performance indicators, forecasts, and customer satisfaction metrics.
• Support project execution and ensure alignment with customer commitments and business objectives.
• Present business updates, forecasts, opportunities, and risks to Product Line and Services leadership teams.
• Lead, coach, and develop team members through talent reviews, succession planning, and development initiatives.
• Drive continuous improvement, standardization, and best practices across service operations and business development activities.
• Available for trips (expected rate: 30-40 %)

The candidate should be able to visit the office in Munich on frequent basis we are open for candidates all over Germany.

Legal authorization to work in the European Union is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.